HR Manager – Generalist (India Operations)

1 Month ago • 10 Years +

Job Summary

Job Description

As an HR Generalist Manager, you will lead and scale human resources practices across India operations. This hands-on role involves employee relations, engagement, compliance, HR operations, and talent development. You will collaborate with global HR leadership and business teams. Key responsibilities include managing employee relations, designing and executing engagement strategies, developing and maintaining HR policies, using people analytics to track workforce trends, and ensuring compliance with Indian labor regulations. You will also conduct internal investigations and manage internal communications.
Must have:
  • Master’s degree in HR or related field
  • 10+ years of HR experience, 5+ in a managerial role
  • In-depth knowledge of Indian labor laws
Good to have:
  • Experience in a global organization
  • High emotional intelligence and conflict resolution skills
  • Proficiency in HRIS systems and advanced Excel

Job Details

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About the Role

We're looking for a passionate and experienced HR Generalist Manager to lead and scale human resources practices across our India operations. This is a strategic and hands-on role that covers all aspects of HR—including employee relations, engagement, compliance, HR operations, and talent development. You'll collaborate closely with global HR leadership and business teams to ensure consistency with our values, culture, and compliance frameworks.

Key Responsibilities

Employee Relations

  • Serve as the senior advisor for complex employee relations issues

  • Guide conflict resolution, disciplinary actions, and termination procedures

  • Maintain an inclusive, compliant, and respectful workplace culture

  • Conduct internal investigations with a focus on fairness and consistency

Employee Engagement

  • Design and execute engagement strategies to improve morale and retention

  • Lead employee surveys (e.g., eNPS) and act on feedback

  • Manage internal communications, town halls, and culture-building initiatives

  • Work with global HRBPs to implement engagement action plans tailored to India

HR Policies & Governance

  • Develop and maintain HR policies aligned with Indian labor laws and global standards

  • Train managers and employees on HR policies and ensure compliance

  • Proactively monitor policy adherence and escalate deviations

People Analytics

  • Use HRIS and analytics tools to track workforce trends, attrition, engagement, etc.

  • Prepare dashboards and reports for leadership teams

  • Recommend HR strategies based on data insights

Compliance & Statutory

  • Ensure full compliance with Indian labor regulations (e.g., PF, ESI, POSH, Shops & Establishment, Gratuity)

  • Partner with vendors and consultants for statutory filings and labor audits

  • Maintain proper documentation and readiness for inspections

Qualifications

  • Master’s degree in HR, Business Administration, or related discipline

  • 10+ years of HR experience, with at least 5 years in a generalist or managerial role

  • In-depth knowledge of Indian labor laws and compliance

  • Experience working in a matrixed, global organization is preferred

  • High emotional intelligence, conflict resolution skills, and problem-solving mindset

  • Proficient in HRIS systems and advanced Excel

  • Certifications in labor law, people analytics, or HRBP frameworks are a plus

Location: Guindy, Chennai (Mandatory 4 days/week in office)
Work Timing: Flexible hours, with coverage required for ANZ, EU-UK, and US-based teams
Reporting To: India Head (local) & HR Director (Global Headquarters)

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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About The Company

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy-and-hold-for-life strategy for growing software companies that serve specialized vertical markets. As a purpose-driven company, Banyan is committed to making an enduring, positive impact on the world.

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