HR Operations Specialist

2 Weeks ago • All levels • Human Resource • Undisclosed

About the job

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Job Description

Tesla seeks an HR Operations Team Specialist for its growing Nordics team. This role provides first-line support to employees, handling queries, document requests, and HR transactions (onboarding, transfers, terminations, data changes, etc.). The specialist will ensure data integrity in HR systems, maintain personnel files (GDPR compliant), and identify trends to improve employee self-service. Collaboration with other HR teams (Payroll, Benefits) is crucial for a seamless employee experience. The ideal candidate enjoys administrative tasks, possesses excellent attention to detail, patience, and a proactive, solution-focused attitude. Knowledge of HR services, customer service, and basic local labor laws is advantageous.

Must have:

First-line employee support
HR transaction processing
Data management & integrity
Problem-solving & guidance
Excellent attention to detail
Proactive & solution-focused

Good to have:

HR services experience
Customer service experience
Knowledge of local labor laws

What to Expect

Tesla is seeking a HR Operations Team Specialist to join our growing HR Operations team in the Nordics. With excellent organizational skills, time-planning and attention to detail, the role will directly contribute to a fantastic employee experience, by supporting employees with documentation, data management and front-line expertise.

Our HR Operations team is an integral function that provides support to our employee population across the Nordics. Join us in accelerating the world’s transition to sustainable energy whilst giving a best-in-class experience to our employees.

What You’ll Do

First line response for employee queries and document requests; providing guidance, advice and problem-solving in line with HR policies, procedures, laws, and standards
Manage and process HR transactions (including onboarding, transfers, reorganizations, new hires, terminations, job and personal data changes, organizational changes, employee verifications, etc.)
Strive for operational excellence through timely responses to any incoming requests as per agreed SLAs, ensuring a high-quality response to resolve employee queries within the first-contact
Identify trends in employee contact and suggest areas to improve employee self-serve through our available resources to support the employee journey
Responsible for the integrity of employee master data entered in our HR Management Systems and Maintain personnel files, while ensuring we are compliant with GDPR
Work collaboratively with broader HR-teams across Payroll, Benefits, Partnering to remove obstacles for both HR Operations and employees in order to drive a seamless, self-sufficient, employee experience
Ensure operational processes, procedures and policies are properly documented, kept up to date and uploaded to the applicable systems

What You’ll Bring

Enjoyment of administrative and data processing tasks
High Attention to detail and data accuracy
Patience, empathy and passion for helping people
The right attitude is essential – so be enthusiastic, proactive and solution focused
Able to deal with ambiguity and a fast-paced environment
Experience and knowledge of HR services and/or customer-service or administration is advantageous
Basic knowledge of local labour law for document creation e.g. local probation periods, number contracts permitted, lengths of contract and extension periods

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