IT Administrator - Coupa

3 Months ago • 3 Years + • Administrative

Job Summary

Job Description

The IT Administrator - Sourcing & Legal will manage all Sourcing and Legal Systems, including Coupa, Navan, NetSuite, and a CLM suite. Responsibilities include configuring workflows, ensuring data integrity, performing system upgrades, providing global user support, resolving platform and user issues, maintaining approval workflows, configuring buying and travel policies, creating technical documentation, participating in code reviews, collaborating with the Senior BSA, and identifying workflow improvement opportunities. The role requires experience in production support for business applications at a publicly traded company and expertise in Coupa's Procure to Pay, Expense, Coupa Pay, Risk & Performance, and InvoiceSmash modules.
Must have:
  • 3+ years experience in production support for business applications.
  • Expertise in Coupa (Procure to Pay, Expense, Coupa Pay, Risk & Performance, InvoiceSmash).
  • Experience with Navan, NetSuite, and a CLM suite.
  • Strong problem-solving and troubleshooting skills.
Good to have:
  • Coupa certification
  • Experience in AppZen, NetSuite, ServiceNow, Snowflake, and Tableau
Perks:
  • Various health plans
  • Time off plans
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Job Details

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Information Technology teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the IT team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

The IT Administrator - Sourcing & Legal will administer operations for all Sourcing and Legal Systems. This includes configuring workflows and business rules, ensuring data integrity and accuracy, performing system upgrades and enhancements, and providing ongoing support to a global user base.

We're looking for an experienced IT Administrator - Sourcing & Legal reporting to Senior Manager of Finance Applications. you will be responsible for:

  • Own the integrity of all configurations and integrations
  • Resolve both platform level and user level issues
  • Perform maintenance and updates to all owned platforms
  • Configure and maintain approval workflows
  • Configure and enforce buying and travel policies
  • Create and maintain technical system documentation
  • Contribute to peer design and code reviews
  • Partner with the Senior BSA for any ongoing changes to the platforms
  • Proactively identify opportunities to improve business workflow with technology
  • Enhance the mobile experience for Coupa users

What We're Looking for (Minimum Qualifications)

  • 3+ years of experience running production support for Business Applications at a publicly traded company
  • Experience with: Coupa, Navan, NetSuite, and any well-known Contract Lifecycle Management suite
  • Provide production support for the following Coupa modules: Procure to Pay, Expense, Coupa Pay, Risk & Performance, InvoiceSmash, Platform Standard

What We're Looking for (Preferred Qualifications)

  • Coupa certification
  • Experience in AppZen, NetSuite, ServiceNow, Snowflake, and Tableau
  • In addition to Coupa, provide production support for AppZen, Navan, and a CLM platform (not yet chosen)

#LI-Hybrid

#LI-NT1

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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About The Company

Axonius gives customers the confidence to control complexity by mitigating threats, navigating risk, automating response actions, and informing business-level strategy. With solutions for both cyber asset attack surface management (CAASM) and SaaS management, Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically validate and enforce policies. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius covers millions of assets, including devices and cloud assets, user accounts, and SaaS applications, for customers around the world. For more, visit Axonius.com.

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