Parts Advisor - Wrocław

2 Weeks ago • All levels • Administrative • Operations • Undisclosed

About the job

Job Description

Tesla is seeking a Parts Advisor in Wrocław, Poland to support service operations. Responsibilities include sourcing and allocating parts, conducting quality checks, communicating updates to technicians and service centers, monitoring inventory, processing returned warranty parts, and ensuring adherence to health and safety regulations. The ideal candidate will have a background in warehousing, logistics, or the automotive industry, excellent communication skills, and the ability to multitask effectively. They should be team-oriented, curious about innovative automotive technologies, and proficient in MS Office. A valid driver's license is required.
Must have:
  • Warehousing/Logistics/Automotive background
  • Excellent communication skills
  • Teamwork and multitasking abilities
  • MS Office proficiency
  • Valid driver's license
What to Expect


Do you want to help accelerate the global transition to suistanable energy?

At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy.

As a Parts Advisor, you will provide critical parts support to the service centre, liaise with other departments, as well as focussing on the continuous development of your skills. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to thrive in a team environment.


PL


Doradcy ds. części pełnią ważną rolę w operacjach serwisowych firmy Tesla, wspierając naszych techników i klientów w realizacji misji związanej ze światową transformacją w kierunku odnawialnej energii.

Jako doradca ds. części będziesz pełnić kluczową rolę we wspieraniu pracy centrum serwisowego we współpracy z innymi działami, a także stale rozwijać swoje umiejętności. Jesteśmy twórcą jednego z najbardziej innowacyjnych pojazdów w historii, a Twoją rolą będzie świadczenie równie innowacyjnych usług serwisowych naszym klientom.

Sukces w firmie Tesla wymaga energicznego, inteligentnego działania i dobrej organizacji pracy. Jeśli jestem pasjonatem naszej marki, ta praca jest właśnie dla Ciebie.

What You’ll Do


As a parts advisor you will be responsible for:

Sourcing and allocating part:  as a parts advisor you will source and allocate part in our location in Warsaw as well as support our technicians and mobile technicians

Quality Checks:  You will receive and check quality of the relevant parts and ensure all paperwork is accurate

Point of contact: You will communicate any updates to technicians and Service Centers when required

Monitoring inventory: You will assist in monitoring inventory within the parts system, rearranging any appointments where the parts will not be available on time if required

Reviewing processes:  You will process returned warranty parts for review

Ensuring Health and Safety regulations: You will ensure all health and safety regulations and procedures are adhered to, for both employees and customers


PL


  • Organizowanie i przydzielanie zasobów serwisom, technikom oraz technikom mobilnym
  • Organizacja zaplanowanych zadań, odbiór i kontrola jakości zamówionych części oraz prowadzenie dokładnej dokumentacji
  • Przekazywanie aktualnych informacji technikom i centrom serwisowym w razie potrzeby
  • Transport i dostawa części pojazdem dostawczym lub wózkiem widłowym; współpraca z przedstawicielami innych firm
  • Monitorowanie inwentarza części w systemie, rewizja terminów w przypadku niedostępności danych części w odpowiednim czasie
  • Przetwarzanie i analiza części zwróconych w ramach gwarancji
  • Zachowywanie wszystkich przepisów i procedur BHP obowiązujących pracowników i klientów
What You’ll Bring


You have the relevant technical background: A background of working within warehousing, logistics or automotive industries

Team oriented: You are able to thrive in a team-based environment and achieve common goals

Curiosity: Willingness to learn new and innovative automotive technologies to further develop in role

You bring  strong communications skills: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

Multitasking: Ability to effectively handle multiple priorities, organize workload, and meet deadlines and solve problems

MS Office Knowledge: Basic knowledge of MS Office

Driving license: Must have had a valid driver’s license and maintain a valid and safe driving record


PL

  • Udokumentowane doświadczenie w branży magazynowej, logistycznej lub motoryzacyjnej
  • Umiejętność wydajnej pracy i osiągania celów w zespole
  • Gotowość do poszerzania wiedzy w zakresie nowych innowacyjnych technologii motoryzacyjnych i rozwoju w ramach pełnionej roli
  • Doskonałe zdolności komunikacyjne i umiejętność nawiązywania i utrzymywania dobrych relacji ze współpracownikami, wewnętrznymi interesariuszami i klientami
  • Umiejętność jednoczesnej realizacji kilku priorytetowych zadań, organizacji pracy, dotrzymywania terminów i rozwiązywania problemów
  • Kompetencje cyfrowe — umiejętność szybkiego opanowywania nowych technologii i systemów
  • Umiejętność czytania ze zrozumieniem i skutecznej komunikacji w języku angielskim i innych wymaganych lokalnych językach
  • Bardzo dobra znajomość pakietu MS Office
  • Ważne prawo jazdy kat. B
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