Regional SOC Manager, Global Security Operations Center

3 Months ago • 15 Years + • Operations

Job Summary

Job Description

The Regional SOC Manager at Google's Global Security Operations Center (GSOC) leads regional operations, providing technical and operational oversight. This role involves leading GSOC operations during crises and incident response, coordinating with other GSRS teams and the GSOC ecosystem. The manager leads a diverse team, analyzes and strengthens GSOC processes, drives development and integration, empowers the team to manage incidents, manages support requests, and collaborates effectively with leadership and colleagues. Responsibilities include leading a team of diverse employees and extended workforce, analyzing and improving GSOC procedures, and driving integration across the GSOC ecosystem. The role requires 15+ years of experience in relevant fields such as law enforcement, intelligence, or military roles. Expertise in security technologies and experience managing remote teams globally are preferred.
Must have:
  • 15+ years experience in law enforcement, intelligence, or military
  • Security Operations Center experience
  • Lead regional GSOC operations
  • Crisis and incident response coordination
  • Lead diverse teams and manage incidents
  • Develop and strengthen GSOC processes
Good to have:
  • Managing remote global teams
  • Experience with security technologies (CCTV, Access Control)
  • Excellent problem-solving, communication, and collaboration skills

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience in law enforcement, intelligence, a military role, or similar private sector.
  • Experience working in a Security Operations Center.

Preferred qualifications:

  • Experience managing remote teams, with global operational experience in multiple countries and cultures.
  • Experience with security technologies including CCTV, Access Control, and Incident Management Systems.
  • Experience managing security operations and security personnel, and delivering high quality, customer-oriented security programs.
  • Experience leading multi-disciplinary teams in a complex, international environment, with excellent people management and leadership skills.
  • Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation, and subsequent monitoring.
  • Excellent problem solving, communication, and collaboration skills, with the ability to take initiative while building cross-functional relationships.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

Responsibilities

  • Lead regional Global Security Operations Center (GSOC) operations by providing technical, and operational oversight. Lead GSOC operations during crisis and incident response and coordinate with other parts of Global Security and Resilience Services (GSRS) and the GSOC ecosystem.
  • Be a core leader within the GSOC Regional Leadership team and have the knowledge and capability to respond to any global event in support of other GSOC leaders.
  • Lead a team of diverse employees and extended workforce including shift staff. Analyze, develop, and strengthen GSOC processes and procedures, and drive development and integration across the GSOC ecosystem.
  • Empower the team to utilize the resources and knowledge necessary to manage incidents and escalations.
  • Manage GSOC support requests and field requests from stakeholders. Communicate and collaborate effectively with leadership and cross-functional colleagues, both inside and outside of GSRS.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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