Senior Associate Data Center Business Operation

Job Description & Summary:  

PwC actively works as a management advisor to leading telecommunications and IT market players across the value chain, including fixed, cable and convergent service providers,mobile operators, tower operators telecom regulators, industry bodies etc. Our Management Consulting- TMT practice in India focuses on bringing together our Indian and global network resources around our clients’ needs, creating teams to help respond to challenges around almost every dimension of their business. Our clients are majorly spread across India, Africa, Middle East and South East Asia. 

Responsibilities: 

1. Working knowledge and understanding of Data Center operations and service offerings  

2. Provide expert advisory services to Data Center clients on optimizing their product and service offerings through data-driven insights. 

3. Execute analytical initiatives to evaluate operational performance, customer preferences, and market trends. 

4. Conduct market research on trends and initiatives across Data Center and associate sectors to identify opportunities across efficiency improvement and new offerings 

5. Deep understanding of operational KPIs and associated processes. Conduct assessments to identify opportunities for improvements 

6. Understanding of infrastructure provider landscape (Civil, Operations, Power, Network etc.). Working experience with vendors is an advantage 

7. Assess and refine existing business processes to enhance operational efficiency and reduce costs. 

8. Monitor key performance indicators (KPIs) to measure the impact of process changes and recommend further adjustments as needed. 

Mandatory skill sets: 

• 1. Bachelor’s degree in Business Administration, Information Technology, Telecommunications, or related field. 

• 2. Strong understanding of Data Center operations and technologies associated. 

• 4. Proficiency in data analysis tools and methodologies. 

• 5. Excellent communication and interpersonal skills. 

• 6. Strong problem-solving abilities and attention to detail. 

• 7. Familiarity with project management principles and tools. 

Preferred Skill Sets: Data Center Business Operation 

Years of experience required: 

3-6 years (for consulting) 

5-8 years (for Digital Infra industry) 

Education qualification: 

Bachelor’s degree in Business, Telecommunications, Engineering, or a related field; MBA or equivalent advanced degree preferred.