Senior Data Scientist, Analytics - User Lifecycle

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

Discord is seeking an experienced and passionate Senior Data Scientist to join our world-class Data Science & Analytics team! In this role, you will play a key part in helping Discord fulfill its mission of creating a sense of belonging in online communities. You’ll work closely with the teams that design, build, and support Discord, providing insights that directly influence user growth and enhance the user experience. If you’re driven by data, eager to make a meaningful impact, and excited to collaborate with an amazing team, we want to hear from you! If you’re passionate about data, impact, and working on an amazing team, read on!

What you'll be doing

• Partner with teams throughout Discord through the full lifecycle of data analytics from ideation and exploratory analysis, to building dashboards and reports, and A/B testing
• Define KPIs and diagnostic metrics that help improve the user experience, encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
• Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
• Proactively socialize insights, dashboards, and reports with technical and non-technical audiences, soliciting feedback on where to improve
• Be a champion of A/B testing and help groups throughout the company design, analyze, and interpret A/B tests correctly
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation

What you should have

• 4+ years of experience autonomously translating ambiguous business problems into deep informative insights through hands-on analytics
• 4+ years of experience building performant dashboards using Tableau, Looker, or similar software - with proficiency in designing clean crisp visualizations
• 3+ years experience writing excellent SQL
• Excellent communication skills, with the ability to translate complicated findings or technical approaches in easy-to-understand ways
• 2+ years of experience in the design, analysis, and interpretation of A/B tests in a large data environment
• A desire to work with amazing, passionate people who care deeply about solving challenging problems to improve Discord
• Last but not least - a collaborative attitude and a healthy dose of natural curiosity!

Bonus Points

• Passion for Discord and/or online communities
• Experience with analytics for social media or international subscription-based online services, including familiarity with concepts such as social graphs, LTV analysis, funnel analysis, etc.
• Experience with user growth, and lifecycle management. 
• Experience writing performant code in BigQuery SQL

#LI-Remote

The US base salary range for this full-time position is $183,000 - $201,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Check out our inclusion, diversity and purpose efforts, company principles, or learn more about the Life @ Discord experience!