Senior Engineer - Services

Job Description: Senior Professional Services Engineer
 

(Linux and/or VxWorks Development and Maintenance)

About the Opportunity

We are seeking a highly skilled Senior Professional Services Engineer to join our elite team of embedded systems professionals. As a global leader in embedded solutions, we serve industries such as Telecom, Industrial, Medical, Aerospace & Defense, and beyond. This senior role offers a unique opportunity to lead complex customer engagements, drive technical innovation, and mentor junior team members while delivering cutting-edge Linux and/or VxWorks-based embedded solutions.

You will play a critical role in designing, implementing, and maintaining advanced embedded systems that leverage real-time operating systems and industry-leading technologies, enabling our customers to achieve their goals with efficiency and precision.

Role and Responsibilities

In this senior-level role, you will take ownership of complex projects and act as a technical lead for customer engagements. Key responsibilities include:

• Customer Engagement: Serve as the primary technical point of contact for customers, driving requirements gathering, architectural design, and solution delivery.
• Advanced Troubleshooting: Diagnose and resolve sophisticated technical issues in Linux or VxWorks-based systems, providing expert guidance to customers and internal teams.
• Software Development: Design, implement, and integrate advanced software components and frameworks for embedded systems.
• Mentorship: Provide technical leadership and mentoring to junior engineers, fostering a culture of excellence and continuous learning.
• Security and Maintenance: Proactively monitor and address security vulnerabilities, ensuring compliance with industry standards.
• Collaboration: Work closely with field engineers, premium support teams, and R&D teams to deliver seamless solutions.
• Defect Management: Prioritize and address defect resolutions for internal and customer-reported issues.
• Open-Source Contributions: Represent the organization in open-source communities, driving innovation and contributing to key projects.
• System Optimization: Optimize real-time system performance, leveraging in-depth knowledge of RTOS principles and embedded architectures.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
• 5+ years of experience in embedded systems development, with a focus on Linux and/or VxWorks.
• Advanced expertise in real-time operating systems, including debugging, performance tuning, and application development.
• Proficiency in C programming, with solid experience in Python, Shell scripting, and software integration.
• Strong knowledge of operating system concepts (scheduling, memory management, IPC, etc.) and embedded processor architectures (ARM, PPC, MIPS, x86).
• Proven experience with tools like Git, JIRA, and other software lifecycle management tools.
• Strong understanding of security practices in embedded systems and vulnerability management.
• Excellent English communication skills, with the ability to convey complex technical concepts clearly to diverse audiences.

About You

To excel as a Senior Professional Services Engineer, you should bring:

• A track record of technical leadership and delivering innovative solutions in embedded systems.
• Proactive problem-solving skills and the ability to navigate challenging technical scenarios with minimal supervision.
• A passion for mentoring and developing the next generation of engineers.
• Exceptional collaboration skills, with the ability to work effectively across teams and customer organizations.
• Adaptability to tackle diverse challenges in various industries and technologies.

Why Join Us?

As a Senior Professional Services Engineer, you will have the opportunity to:

• Lead impactful projects that drive technological innovation in embedded systems.
• Collaborate with an experienced global team and work on industry-leading technologies.
• Contribute to cutting-edge advancements in Linux and VxWorks solutions for high-profile customers.
• Enjoy a culture that values learning, collaboration, and technical excellence.

Take the next step in your career by joining our team and helping us shape the future of embedded solutions!