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Inside Sales Representative

Wrike

Costa Rica (Hybrid)

Inside Sales Representative

1 Day ago • All levels

Job Summary

Job Description

The Inside Sales Representative will be responsible for driving business on a defined set of accounts with current Wrike subscriptions. The role involves working closely with Account Managers to achieve specific booking targets. The ISR will manage all sales activities, focusing on both inbound and outbound efforts, and understanding customer challenges to provide the best solutions. This includes analyzing customer personas, identifying expansion opportunities, researching competitors, and collaborating with Account Managers on account strategy to maximize revenue growth. The role requires actively seeking out additional contacts, conducting outreach via various channels, and qualifying new opportunities to improve conversion rates. Partnering with sales teams to refine messaging is also a key responsibility. The job requires a team player that thrives in a fast-paced environment.

Must have:

1-2+ years of successful sales experience
Experience handling customer relationships
Experience with solution selling
Outbound sales calling experience
Experience filtering through inbound leads/trials
Ability to conduct end-user demonstrations

Perks:

Comprehensive Health Coverage: medical, dental, and employer-paid vision insurance.
Security & Support: life insurance and employer-paid short- and long-term disability.
Financial Well-Being: 401(k) plan with employer match along with FSA/HSA benefits.
Generous Parental Leave: 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
Home Office Support: $500 Working-from-Home stipend.
Flexible Time Off
11 paid holidays and 2 volunteer days.

10 skills required

10 skills required for this role

Add these skills to join the top 1% applicants for this job

salesforce

team-player

market-research

budget-management

innovation

networking

revenue-growth

saas-business-models

talent-acquisition

team-management

Job Details

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

Our vision: A world where everyone is free to focus on their most purposeful work, together.

Ready to become a Wriker?

We are looking for a driven and passionate Inbound Sales Rep to join Wrike! You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. If you are a team player who thrives in a fast-paced environment, we want to talk to you!

More about your team:

The ISR is responsible for driving business on a defined set of accounts that have a current Wrike subscription. The ISR works closely with Account Managers and together work towards a specific booking target. ISR's are responsible for all sets of sales activity both inbound and especially outbound and for understanding customer pain points/challenges to provide/sell the best solution possible.

How You’ll make an impact:

Analyze customer personas and target audience demographics in current accounts to generate leads and identify expansion (cross-sell) opportunities
Understand buyer personas and market needs within existing accounts to tailor communication effectively by adopting a solution-selling approach
Perform research on competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling
Identify new prospects within existing customer accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities
Collaborate with Account Managers to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts
Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike
Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account
Utilize tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce to enhance outreach efforts, manage workflow efficiently, and maintain comprehensive records of account activities
Compile lists of potential leads within accounts and contact them with relevant information through a variety of communication channels, focusing on solution selling
Assess the suitability of potential opportunities within accounts by understanding their needs, budget, and decision-making processes to ensure alignment with our solutions
Persuade prospects within current accounts to engage in calls or meetings with a Wrike Account Manager through targeted outreach strategies, including solution-focused and tailored email campaigns
Qualify new opportunities within accounts to improve conversion rates and route qualified opportunities to the appropriate Account Manager, emphasizing how our solutions meet account-specific needs
Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling

You will achieve your best if you have:

1-2+ years of successful sales experience (Tech/SaaS Preferred)

You will stand out with:

Experience handling the full sales cycle from qualification to close
Experience handling customer relationships and using those relationships to expand business
Experience with solution selling
Outbound sales calling experience
Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
Ability to conduct end-user demonstrations over video conferencing/zoom

Perks of working at Wrike

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living:

Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

What’s next?

Screen with a Recruiter
Interview with the Hiring Manager
Interview with a Peer
Panel Interview

Your recruitment buddy will be Arjola Stejskal, Talent Acquisition Specialist

#LI-AS1

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.