Senior Mobility Associate

1 Day ago • All levels

Job Summary

Job Description

The Senior Mobility Associate at Coda will be responsible for managing the entire employee experience lifecycle, focusing on talent branding, operations, and ensuring every employee feels supported. Responsibilities include liaising with employees for Thai BOI visa processes, overseeing 90-day reporting obligations, providing relocation support, and serving as a point of contact for employees and stakeholders. The role also involves maintaining records, assisting with visa renewals in other countries, and supporting global people operations. The ideal candidate will have strong communication skills, experience with Thai BOI visas, attention to detail, and customer service abilities. This role is crucial for fostering a positive and inclusive work environment within a fast-paced, global company.
Must have:
  • Strong English and Thai communication skills.
  • Prior in-house experience handling Thai BOI visa matters.
  • Ability to handle confidential employee information.
  • Strong attention to detail and organizational skills.
  • Outstanding customer service skills.
Good to have:
  • Proficiency in Microsoft Office and Google Workspace.
Perks:
  • Wellness Boost: Resources for physical and mental well-being.
  • Customized Benefits.
  • Growth Opportunities.
  • Skill Development.
  • Volunteer Time Off.
  • Family Support.

Job Details

What We Do
Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.
Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.
Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).
For more on how Coda helps publishers grow faster and smarter, visit coda.co.
People and Talent at Coda
Step into the world of Coda Payments' People and Talent team, where we endorse the entire employee experience lifecycle. From talent branding to operations, we ensure every Codan feels supported and empowered.
As a driving force behind Coda's distinctive open and friendly culture, our team is all about creating the best experience for all employees. We are an energetic and creative bunch, always on the lookout for fresh ideas to help talent flourish, encourage growth, and make sure everyone is excited about their work.

Responsibilities:

    • Liaise with employees to collect required documentation for Thai BOI (Board of Investment) visa processes, including new applications, renewals, and transfers.
    • Oversee and coordinate the timely completion of 90-day reporting obligations by employees in Thailand.
    • Provide guidance and support to employees and their dependents regarding relocation logistics such as housing.
    • Serve as a point of contact for employees, the People & Talent team, and other stakeholders, providing clear and timely communication and guidance. 
    • Maintain up-to-date records of relocation details and related data.
    • Assist with visa and work permit renewals for employees based in other countries, such as the UAE and Malaysia, liaising with external vendors as needed.
    • Identify and address potential issues or challenges in internal relocation processes, collaborating with stakeholders to find effective solutions. 
    • Support global people operations in the onboarding process for new employees.
    • Undertake any other reasonable duties as requested.

Requirements:

    • Strong English and Thai communication skills, both written and verbal.
    • Prior in-house experience handling Thai BOI visa and work permit related matters.
    • Ability to treat confidential employee information tactfully and appropriately.
    • Strong attention to detail – particularly with regards to understanding policy and procedure, superb organizational skills, and ability to multi-task while meeting deadlines.
    • Outstanding customer service skills and the ability to maintain composure in a fast-paced, high-energy environment.
    • Proficiency in both Microsoft Office and Google Workspace is preferred.
    • Ability to collaborate with geographically dispersed teams in a hybrid working environment.
Working at Coda
With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.
If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!
Our Perks*
Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!
Customized Benefits: Tailor your benefits with our flexible plan.
Growth Opportunities: Unlock your potential through clear progression paths.
Skill Development: Access training resources to fuel your personal and professional growth.
Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.
Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.
*Benefits are reviewed and updated on a yearly basis
We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

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About The Company

Coda is a global leader in out-of-app monetization and commerce solutions, trusted by over 300 publishers to drive revenue growth and deepen customer engagement. With access to 90% of the world’s preferred payment methods, Coda connects digital businesses to more than 200 million paying users worldwide.

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