Senior OSS Integration Specialist

Job Description

We are seeking a highly skilled Senior OSS Integration Specialist to lead the integration of diverse network and security monitoring tools into our Operational Support Systems (OSS) using ElasticSearch, REST APIs, and agent-based methods. This role involves designing, developing, and maintaining integrations with platforms such as SolarWinds, Cisco Meraki, Ruckus, Versa, and Fortinet to support real-time monitoring, alert correlation, and data visualization.

The ideal candidate has deep experience in OSS environments, strong knowledge of modern APIs, and the ability to work hands-on with ElasticSearch and data pipelines to deliver scalable, high-performance integrations for NOC/SOC visibility.

Key Responsibilities:

• Lead OSS integration initiatives for network/security tools including SolarWinds, Meraki, Ruckus, Versa, and Fortinet.
• Develop and maintain API- and agent-based connectors to collect, parse, and normalize telemetry and alert data.
• Ingest structured and unstructured data into ElasticSearch, ensuring scalability, indexing efficiency, and query optimization.
• Collaborate with NOC, SOC, and DevOps teams to map data sources to operational dashboards and workflows.
• Design and implement custom ElasticSearch indices, visualizations (Kibana/Grafana), and alert rules.
• Work with event correlation engines to enrich, deduplicate, and route actionable alerts.
• Create integration documentation, SOPs, and troubleshooting playbooks.
• Monitor performance and ensure high availability of the data pipelines and integrations.
• Stay updated on new features of target platforms and ElasticStack to continuously enhance integration capability.

Support incident resolution and RCA through real-time and historical data correlation.

Primary Skills

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in OSS/NMS system integration or network tools engineering.
• Strong hands-on experience with ElasticSearch, Logstash, Beats, and Kibana.
• Proven experience integrating tools such as:
• SolarWinds (NPM, NCM, SAM)
• Cisco Meraki APIs
• Ruckus SmartZone
• Versa SD-WAN Analytics
• Fortinet Security Fabric (FortiGate, FortiAnalyzer)
• Proficiency in developing REST API clients (Python preferred) for data ingestion and control.
• Deep understanding of SNMP, Syslog, NetFlow/sFlow, and telemetry standards.
• Familiarity with message brokers (Kafka, RabbitMQ) and data processing pipelines.
• Ability to design efficient data models for time-series and log/event data.
• Strong troubleshooting skills across application, network, and data layers.

Preferred Qualifications:

• Experience with ElasticSearch service scaling (e.g., sharding, ILM, hot-warm architecture).
• Knowledge of security frameworks and network compliance standards (e.g., ISO 27001, NIST).
• Experience integrating with ITSM tools (e.g., ServiceNow) for alert automation and incident creation.
• Certifications such as Elastic Certified Engineer, Fortinet NSE, Cisco DevNet, or SolarWinds SCP.