Service Advisor

4 Weeks ago โ€ข 2 Years + โ€ข Administrative

Job Summary

Job Description

The Service Advisor at Tesla's Yongin, Gyeonggi, Korea service center provides professional service exceeding customer expectations. Responsibilities include managing customer appointments, work orders, quotes, and invoices using internal systems. The role involves handling inquiries from both scheduled and walk-in customers, ensuring prompt responses and maintaining accurate records. The advisor updates customers on repair progress, verifies vehicle condition post-repair, schedules vehicle delivery, and gathers customer feedback. Proactive feedback on existing and new programs is expected. The role requires strong communication skills, attention to detail, and efficient multi-tasking, all in support of accelerating the global transition to sustainable energy.
Must have:
  • 2+ years customer service experience in automotive industry
  • Proficient in service center applications, Outlook, MS Office
  • Valid driver's license
  • Excellent communication and problem-solving skills
  • Accurate record-keeping and reporting
Good to have:
  • Automotive technology associate's degree or certification
  • Understanding of automotive inspection, diagnostics, and repair
Perks:
  • Annual Medical Check-up
  • Flu Vaccination
  • Group Insurance
  • Employee Assistance Program
  • Paid Sick Leave
  • Family Care Leave
  • Parental Leave
  • Defined Contribution Pension Plan
  • Social Insurance
  • Flexible Benefits Plan
  • Long Service Recognition
  • Employee Referrals
  • eShop Employee Discounts
  • Welcome Gift
  • Tesla Uniforms (for certain positions)

Job Details

What to Expect

Service Advisor๋Š” ์„œ๋น„์Šค ์„ผํ„ฐ์— ๋ฐฉ๋ฌธํ•˜๋Š” ๋ชจ๋“  ๊ณ ๊ฐ์˜ ์š”๊ตฌ์‚ฌํ•ญ๊ณผ ๊ธฐ๋Œ€์— ๋ถ€์‘ํ•˜๋Š” ์ „๋ฌธ์ ์ธ ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.
๋˜ํ•œ ์„œ๋น„์Šค ์„ผํ„ฐ์— ๋ฐฉ๋ฌธ์„ ํฌ๋งํ•˜๋Š” ๊ณ ๊ฐ์˜ ์š”๊ตฌ์‚ฌํ•ญ์„ ๋ฏธ๋ฆฌ ํ™•์ธํ•˜๊ณ  ์ค€๋น„ํ•˜์—ฌ ๊ณ ๊ฐ์—๊ฒŒ ์ตœ์ƒ์˜ ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.
โ€˜์ง€์† ๊ฐ€๋Šฅ ์—๋„ˆ์ง€๋กœ ์ „ ์„ธ๊ณ„์  ์ „ํ™˜์„ ๊ฐ€์†ํ™”โ€™๋ฅผ ์œ„ํ•ด ์„œ๋น„์Šค ์„ผํ„ฐ ๋ฐ ๊ณ ๊ฐ์ ‘์ ์—์„œ ์—…๋ฌด๋ฅผ ํ•˜๋Š” ์ง๋ฌด์ž…๋‹ˆ๋‹ค. 

What Youโ€™ll Do
  • Tesla ์‚ฌ๋‚ด ์‹œ์Šคํ…œ์„ ํ™œ์šฉํ•˜์—ฌ ๊ณ ๊ฐ์˜ ๋ฐฉ๋ฌธ ์ผ์ •, ์ž‘์—…์ง€์‹œ์„œ, ๊ฒฌ์ ์„œ ๋ฐ ์†ก์žฅ ๊ด€๋ฆฌ
  • ์„œ๋น„์Šค ์„ผํ„ฐ ๋ฐฉ๋ฌธ ๊ณ ๊ฐ (์˜ˆ์•ฝ ๋ฐ ๋น„์˜ˆ์•ฝ)์— ๋Œ€ํ•œ ์‘๋Œ€๋ฅผ ์ฑ…์ž„์ง€๋ฉฐ ๊ณ ๊ฐ์˜ ๋ฌธ์˜์‚ฌํ•ญ์— ๋Œ€ํ•ด ์‹ ์†ํ•˜๊ฒŒ ๋Œ€์‘
  • ๋‚ด๋ถ€ ์ •์ฑ…์„ ์ค€์ˆ˜ํ•˜๋ฉฐ ๊ธฐ์กด ๋ฐ ์ƒˆ๋กœ์šด ํ”„๋กœ๊ทธ๋žจ์— ๋Œ€ํ•œ ํ”ผ๋“œ๋ฐฑ ์ ๊ทน์  ์ œ๊ณต
  • ๊ณ ๊ฐ์—๊ฒŒ ์ œ๊ณตํ•œ ํ•ด๊ฒฐ๋ฐฉ๋ฒ• ๋ฐ ๋ฐ์ดํ„ฐ๋ฅผ ์ •ํ™•ํ•˜๊ฒŒ ๊ธฐ๋กํ•˜์—ฌ Tesla ์‚ฌ๋‚ด ์‹œ์Šคํ…œ์— ์ž…๋ ฅ
  • ์ •๋น„ ์˜ˆ์ƒ ์™„๋ฃŒ ์‹œ๊ฐ„, ์„œ๋น„์Šค ์ง„ํ–‰ ์‚ฌํ•ญ ์—…๋ฐ์ดํŠธ ๋ฐ ์กฐ์น˜ ๊ฒฐ๊ณผ์— ๋Œ€ํ•œ ์˜์‚ฌ์†Œํ†ต ์ˆ˜ํ–‰
  • ์ฐจ๋Ÿ‰์˜ ์ ๊ฒ€ ๋ฐ ์ •๋น„ ํ›„ ์ˆ˜๋ฆฌ ์™„๋ฃŒ์—ฌ๋ถ€ ํ™•์ธ ๋ฐ ์ž‘์—… ์ค‘ ์†์ƒ๋œ ๋ถ€๋ถ„์ด ์žˆ๋Š”์ง€ ํ™•์ธ
  • ๊ฐ ๊ณ ๊ฐ๊ณผ ์ •๋น„ ์™„๋ฃŒ๋œ ์ฐจ๋Ÿ‰ ์ „๋‹ฌ์„ ์œ„ํ•œ ์ผ์ • ์กฐ์œจ
  • ์ œ๊ณต๋œ ์„œ๋น„์Šค์— ๋Œ€ํ•œ ๊ณ ๊ฐ ํ‰๊ฐ€ ํ™•์ธ ๋ฐ ๋งŒ์กฑ๋„ ์กฐ์‚ฌ ์ˆ˜ํ–‰
What Youโ€™ll Bring
  • ์ž๋™์ฐจ ์‚ฐ์—…์—์„œ 2๋…„ ์ด์ƒ์˜ ๊ณ ๊ฐ ์ƒ๋‹ด์—…๋ฌด ๋˜๋Š” ์œ ์‚ฌํ•œ ๊ฒฝ๋ ฅ์„ ๋ณด์œ ํ•˜์‹  ๋ถ„
  • ์„œ๋น„์Šค ์„ผํ„ฐ ์‘์šฉ ์‹œ์Šคํ…œ, Outlook ๊ณผ MS Office๊ณผ ๊ฐ™์€ ๊ธฐ๋ณธ์ ์ธ ์ปดํ“จํ„ฐ ๊ธฐ์ˆ ์— ์ดํ•ด๊ฐ€ ๋†’์€ ๋ถ„
  • ์ž๋™์ฐจ ์šด์ „๋ฉดํ—ˆ์ฆ์„ ๋ณด์œ ํ•œ ๋ถ„
  • ์ž๋™์ฐจ ๊ธฐ์ˆ  ๊ด€๋ จ ์ „๋ฌธ ํ•™์‚ฌ ํ•™์œ„ ๋˜๋Š” ์ž๊ฒฉ์ฆ ์†Œ์ง€์ž ์šฐ๋Œ€
  • ์ž๋™์ฐจ ์ ๊ฒ€, ์ง„๋‹จ ๋ฐ ์ •๋น„์™€ ๊ด€๋ จ๋œ ์ž๋™์ฐจ ๊ธฐ์ˆ ์— ๋Œ€ํ•œ ์ดํ•ด๋ฅผ ๊ฐ€์ง„ ๋ถ„
  • ์„ธ์‹ฌํ•˜๊ณ  ๋น ๋ฅธ ๋ณ€ํ™”์— ์ ์‘ํ•  ์ˆ˜ ์žˆ๋Š” ๋ถ„
  • ์ƒˆ๋กœ์šด ์ž๋™์ฐจ ๊ธฐ์ˆ ์— ๋Œ€ํ•œ ํ•™์Šต ์˜์ง€๊ฐ€ ๋†’์œผ์‹  ๋ถ„
  • ์ •ํ™•ํ•œ ๊ธฐ๋ก๊ณผ ๋ณด๊ณ ์„œ ์ž‘์„ฑ์ด ๊ฐ€๋Šฅํ•œ ๋ถ„
  • ์—ฌ๋Ÿฌ ์šฐ์„ ์ˆœ์œ„๋ฅผ ํšจ์œจ์ ์œผ๋กœ ์ฒ˜๋ฆฌํ•˜๊ณ  ๋งˆ๊ฐ์ผ์„ ์ค€์ˆ˜ํ•˜๋Š” ๋ถ„
  • ํŒ€ ๊ธฐ๋ฐ˜ ํ™˜๊ฒฝ์—์„œ ๊ณต๋™ ๋ชฉํ‘œ๋ฅผ ๋‹ฌ์„ฑํ•œ ๋ถ„
Compensation and Benefits
Benefits
๋ณต์ง€์ œ๋„:

Tesla Korea๋Š” ๋ชจ๋“  ์ง์›์˜ ๊ฑด๊ฐ•ํ•˜๊ณ  ํ–‰๋ณตํ•œ ์ง์žฅ ์ƒํ™œ์„ ์œ„ํ•ด ๊ฒฝ์Ÿ๋ ฅ ์žˆ๋Š” ๋ณด์ƒ ํŒจํ‚ค์ง€์™€ ๋”๋ถˆ์–ด ์ง์›์—๊ฒŒ ๋‹ค์Œ๊ณผ ๊ฐ™์€ ๋ณต๋ฆฌํ›„์ƒ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.


WELLNESS

  • ๋งคํ•ด ์ข…ํ•ฉ๊ฑด๊ฐ•๊ฒ€์ง„ ์ œ๊ณต ๋ฐ ๊ฑด๊ฐ•๊ฒ€์ง„ํœด๊ฐ€ ๋ถ€์—ฌ
  • ๋…๊ฐ ์˜ˆ๋ฐฉ ๋ฐฑ์‹  ์ ‘์ข…
  • ๋‹จ์ฒด๋ณดํ—˜: ์ง์› ๋ณธ์ธ๊ด€ ๋ฐฐ์šฐ์ž ๋ฐ ์ž๋…€ ๋Œ€์ƒ
  • ์ „๋ฌธ ์ƒ๋‹ด ํ”„๋กœ๊ทธ๋žจ(EAP): ๋ณธ์ธ ๋ฐ ๊ฐ€์กฑ ํฌํ•จ
  • ๊ฒฝ์กฐ ํœด๊ฐ€, ๋น„์šฉ ๋ฐ ์šฉํ’ˆ ์ง€์›
  • ์œ ๊ธ‰ ๋ณ‘๊ฐ€
  • ๊ฐ€์กฑ ๋Œ๋ด„ ํœด๊ฐ€
  • ์œก์•„ํœด์ง
  • ํ‡ด์ง์—ฐ๊ธˆ
  • 4๋Œ€๋ณดํ—˜ : ๊ตญ๋ฏผ์—ฐ๊ธˆ, ๊ฑด๊ฐ•๋ณดํ—˜, ๊ณ ์šฉ๋ณดํ—˜, ์‚ฐ์žฌ๋ณดํ—˜

GROWTH

  • ์„ ํƒ์  ๋ณต๋ฆฌํ›„์ƒ
  • ์žฅ๊ธฐ ๊ทผ์† ํฌ์ƒ: Tesla์˜ ํŠน๋ณ„ ์„ ๋ฌผ๊ณผ ํ•จ๊ป˜ ์œ ๊ธ‰ ํœด๊ฐ€ ์ œ๊ณต
  • ์ง์› ์ถ”์ฒœ ํฌ์ƒ๊ธˆ

ENGAGEMENT

  • eShop ์ง์› ํ• ์ธ
  • ์ž…์‚ฌ ์ถ•ํ•˜ ์„ ๋ฌผ
  • Tesla ์œ ๋‹ˆํผ(์ผ๋ถ€ ํŠน์ • ์ง๋ฌด์—๋งŒ ํ•ด๋‹น)

Tesla์˜ ์ •์ฑ…์— ๋”ฐ๋ผ ๊ฒŒ์žฌ๋œ ๋‚ด์šฉ์€ ์‚ฌ์ „ ํ†ต์ง€ ์—†์ด ๋ณ€๊ฒฝ/์ฒ ํšŒ๋  ์ˆ˜ ์žˆ์œผ๋ฉฐ ์ผ๋ถ€ ์ž๊ฒฉ ๊ธฐ์ค€์ด ์ ์šฉ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.


Tesla Korea provides the following benefits for employees in addition to a competitive compensation package, to foster a healthy and happy work life for all our employees.

WELLNESS

  • Annual Medical Check-up with one-day medical examination leave
  • Flu Vaccination
  • Group Insurance: Including Spouse and Children
  • Employee Assistance Program: Counselling program including families
  • Congratulations & Condolences leave and allowance
  • Paid Sick Leave
  • Family Care Leave
  • Parental leave
  • Defined Contribution Pension Plan
  • Social Insurance: NP(National Pension)๊ตญ๋ฏผ์—ฐ๊ธˆ, HI(Health insurance)๊ฑด๊ฐ•๋ณดํ—˜, EI (Employment insurance)๊ณ ์šฉ๋ณดํ—˜, OHSI(Occupational health and safety insurance)์‚ฐ์žฌ๋ณดํ—˜

GROWTH

  • Flexible Benefits Plan
  • Long Service Recognition: Paid leave with special gifts from Tesla
  • Employee Referrals

ENGAGEMENT

  • eShop Employee Discounts
  • Welcome Gift
  • Tesla Uniforms (only for certain positions

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Teslaโ€™s direction with no prior notice.


Similar Jobs

Tesla - Technical Service Mechanical Engineering Internship

Tesla

Brandenburg, Germany (On-Site)
โ€ข 4 Weeks ago
Tesla - Construction Site Manager - MEP

Tesla

Brandenburg, Germany (On-Site)
โ€ข 4 Weeks ago
Electronic Arts - Studio Operations Coordinator

Electronic Arts

Guildford, England, United Kingdom (On-Site)
โ€ข 1 Month ago
The Walt Disney Company - WDI Project Controls Estimating Intern, Summer 2025

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
โ€ข 1 Month ago
Aristocrat Gaming - Legal Operations Business Analyst

Aristocrat Gaming

Franklin, Tennessee, United States (Hybrid)
โ€ข 1 Month ago
Buckman - Payroll & Benefits Specialist

Buckman

Belgium (On-Site)
โ€ข 3 Months ago
Trek - Service Technician

Trek

Bath, England, United Kingdom (On-Site)
โ€ข 1 Month ago
ICE - Engineer, EUC

ICE

Hyderabad, Telangana, India (Hybrid)
โ€ข 5 Months ago
Zengame Technology - Administrative Specialist

Zengame Technology

Shenzhen, Guangdong Province, China (On-Site)
โ€ข 1 Month ago
CloudHire - Inbound Support & Reconciliation Specialist

CloudHire

Philippines (Remote)
โ€ข 4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ten Square Games - 3D Animator

Ten Square Games

Wrocล‚aw, Lower Silesian Voivodeship, Poland (Hybrid)
โ€ข 1 Month ago
The Walt Disney Company - Senior Mechanical Engineer

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
โ€ข 1 Month ago
Equivalent Jobs - Office Manager (Dubai)

Equivalent Jobs

(Remote)
โ€ข 1 Month ago
Tesla - Utilities Specialist - Real Estate Operations

Tesla

Amsterdam, North Holland, Netherlands (On-Site)
โ€ข 4 Weeks ago
Onward Search - Paid Media Campaign Manager

Onward Search

Hoboken, New Jersey, United States (Hybrid)
โ€ข 1 Month ago
Tesla - Content and Programs Associate, Factory Tours

Tesla

Brandenburg, Germany (On-Site)
โ€ข 4 Weeks ago
Lionsgate Games - Coordinator, Marketing Strategy

Lionsgate Games

Santa Monica, California, United States (On-Site)
โ€ข 4 Weeks ago
The Walt Disney Company - ESPN Research Intern

The Walt Disney Company

New York, New York, United States (On-Site)
โ€ข 4 Weeks ago
Tesla - Environmental Commodities Trading Analyst

Tesla

Berlin, Berlin, Germany (On-Site)
โ€ข 4 Weeks ago
Tesla - Service Advisor

Tesla

Chatswood, New South Wales, Australia (On-Site)
โ€ข 4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Gyeonggi-do, South Korea

SmileGate - Platform Division Web Service Backend Developer

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
โ€ข 1 Month ago
SmileGate - Character Concept (Illustrator) - Lost Ark Mobile

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
โ€ข 1 Month ago
SmileGate - IP Business: Product Commercialization and Licensing

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
โ€ข 1 Month ago
The Walt Disney Company - Analyst/Senior Analyst, Analytics

The Walt Disney Company

Seoul, South Korea (On-Site)
โ€ข 1 Month ago
Overdare - [OVERDARE] Devops Engineer

Overdare

Seoul, South Korea (On-Site)
โ€ข 1 Month ago
Overdare - [OVERDARE] Sr. Unreal Engine Engineer

Overdare

Seoul, South Korea (On-Site)
โ€ข 4 Months ago
SmileGate - Game Data Engineer (Platform Development)

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
โ€ข 1 Month ago
SmileGate - Lost Ark Service Development PM

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
โ€ข 1 Month ago
Scanline VFX - Rigger

Scanline VFX

Seoul, South Korea (On-Site)
โ€ข 6 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

NinjaVan - Internship - Office Management

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
โ€ข 4 Months ago
CAE - Training Solutions Expert- Rotary Wing

CAE

Tampa, Florida, United States (On-Site)
โ€ข 5 Months ago
VGroup - Cadet Administration Support

VGroup

Maharashtra, India (On-Site)
โ€ข 4 Months ago
Netflix - Coordinator, Workplace Experience (Seoul) - 12Months Contract

Netflix

Seoul, South Korea (On-Site)
โ€ข 2 Months ago
Warner Bros Discovery - Specialist, VMS Operations

Warner Bros Discovery

Hyderabad, Telangana, India (On-Site)
โ€ข 5 Months ago
CAE - TDL Instructor

CAE

Fort Liberty, North Carolina, United States (On-Site)
โ€ข 4 Months ago
Enphase Energy - Field Service Technician - FL (6 month Temporary Assignment)

Enphase Energy

United States (On-Site)
โ€ข 4 Months ago
Next Level Business Services - Oracle BI Developer

Next Level Business Services

Goleta, California, United States (On-Site)
โ€ข 4 Months ago
Aristocrat Gaming - Service Support Representative

Aristocrat Gaming

Las Vegas, Nevada, United States (On-Site)
โ€ข 1 Month ago
Zones - Data Center Vmware L3

Zones

Bengaluru, Karnataka, India (On-Site)
โ€ข 3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

ฤฐstanbul, Tรผrkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug