Site Reliability Engineer

( 5 Days working in Office)

24/7 Shift

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns companies and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution of payments.

The Opportunity

This is the position where you have the oppourtunity to architect payment solutions that have a transformative impact. Our team is contributing in different technologies including Web Application, Restful API Engine, Payment Gateway, Mobile Application and beyond, which is a perfect place to learn and grow.

Day-to-Day Responsibilities

• Business monitoring, coordinate and communicate all Incidents appropriately and effectively internally and externally on a 24x7 basis.
• Technical or functional trouble shooting.
• 1st & 2nd line of support, resolve incidents as quickly as possible.
• Take on Incident Manager role and responsibilities; Communicate and coordinate major incidents
• Handle defects for our internal & external customers in OLA constraints
• Environment provisioning
• Support internal consumers into day2day activities
• Prepare, deploy changes, functional & technical releases in Preprod and Prod and perform controls.
• Organize & Maintain technical capacity plan.
• Review instructions & documentations for support
• Working in 24x7 shift schedule

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Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

Cloud (basics)

Agile & DevOps methods (basics)

ITIL foundations

Payment terminology (Nice to have)

Monitoring tools: Dynatrace, Zabbix, Grafana and ELK Stack. (Operator level)

DevOps tools: Ansible, Puppet and Git (Operator), Jira , Confluence and ServiceNow

Operating Systems : Windows, Linux (Must)

SQL (Oracle & MYSQL) (must)

Experience with JAVA / Wildfly / Python / PowerShell / Bash (Operator nice to have)

Experience with working in a NOC 24x7 environment

MS Office suíte (Excel)

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Affirmative Action Plan and Equal Employment Opportunity Statement

Worldline provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Learn more about life at Worldline at careers.worldline.com