Specialist, Shared Services

2 Months ago • 2 Years +

Job Summary

Job Description

The Shared Services Specialist will support payroll processing, accounts payable, and other financial tasks. Responsibilities include processing salary information for multiple EU locations, managing vendor accounts, ensuring compliance with regulations, and improving processes. The role involves collaboration with various teams, identifying and resolving issues, and supporting projects. The Specialist will also contribute to improving the overall customer experience and align KPIs with the GFSS team. The role requires 2+ years of experience within a Finance Shared Service organization. The role requires self-motivation, effective communication skills, and the ability to assess urgency for customer inquiries.
Must have:
  • Support payroll processing for multiple EU locations (salary).
  • Manage vendor accounts and meet Accounts Payable KPI’s.
  • Ensure compliance with regulations like US GAAP.
  • Improve processes and policies for Source to Pay and Payroll.
  • Provide regular updates on key tasks and KPIs.
Perks:
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Paid time off
  • Family leaves
  • Complimentary games

Job Details

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. EA’s CFO organization comprises a broad group of finance disciplines. Our common goal is partnership with business teams delivering strategies and providing our players with amazing experiences. All of our finance teams assist the business in achieving profitable creativity by providing financial insight, reporting and guidance. We use progressive tools to analyze and visualize data, telling the story of financial drivers, performance, risks and opportunities. We value attributes like collaboration and learning. We celebrate inclusion by creating a place where you can come to work and be yourself. Role Overview Our Shared Services organization offers business support across EA’s organization, assisting with payroll services, end-to-end purchase to pay with vendor management, expenses, Accounts Receivable and credit. We achieve this through rigorous processes and effective relationships with external partners as well as internal stakeholders. Key Responsibilities: Payroll: • Support the Payroll Team in the monthly processing of all salary information, which could be for multiple EU locations. • Collate data changes from Workday and prepare for entry into the Payroll System • Entry of changes into the Payroll System • Help with payroll validations. • Respond to queries from employees, authorities and managers. Accounts Payable: ● Support the business partners with the P2P process. ● Keep vendor accounts reconciled on a monthly basis. ● Meet with Accounts Payable KPI’s (Invoices payment on time, ATFPO, etc…) ● Support other AP ledgers to cover contingencies. ● Direct support to AP Supervisor, AP lead and Specialists. Major Functions & Related Activities: • Participate in our continues review to improve processes and policies for Source to Pay and Payroll. Ensure compliance with U.S. GAAP, Sarbanes Oxley and any other country regulations. • Support the Shared Services team leadership to improve and simplify processes, drive global alignment, and build scalable systems to support business growth.. • Identifies problems and report prior to escalations; may provide alternative solutions to resolve moderate issues. •  Provide regular updates on key tasks and KPI’s working with wider teams • Support in projects in partnership with key stakeholders (e.g. Business Partners, Controllership, IT). • Looks to improve the overall customer experience by reviewing historical data and identifying emerging trends. • Partnership with our GFSS team to align KPIs, processes and expectations. Experience / Capabilities: • 2+ years working within the Finance Shared Service organization or mixed finance teams. • Self-motivated, demonstrates initiative, flexibility, maturity under pressure & anticipates and resolves problems before they develop. • Effective communicator in person, written, and through clear presentations. • Capable of assessing the level of urgency for customer/business inquiries • Previous experience of working with Global Shared Service C Centre.


About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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