This Senior Hardware Engineer role involves leading end-to-end system-level debugging at scale for Microsoft's cloud infrastructure.  Responsibilities include collaborating with hardware, firmware, and software teams for root cause analysis, meeting debug SLAs, prioritizing issues, and developing robust debug methodologies and validation plans.  The ideal candidate will have 7+ years of experience in platform architecture, validation, or debug engineering, a deep understanding of server architectures, and strong remote/hands-on debugging skills.  The role requires effective communication, problem-solving, and collaboration with internal and external partners to ensure high quality, reliability, and service levels in a cloud environment.

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Microsoft

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<div class="ms-Stack css-418"><h3 style="font-weight: 600; font-size: 18px; line-height: 24px; color: rgb(23, 23, 23);">Overview</h3><div><p style="margin: 0in 11.25pt 0in 0in;"><span>Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally <span>with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experiences to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission.</span></span></p><p style="margin: 0in 11.25pt 0in 0in;"><span>&nbsp;</span></p><p style="margin: 0in 11.25pt 0in 0in;"><span>As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team <span>is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a strong passion for customer focused solutions, insight, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.</span></span></p><p style="margin-bottom: 0in;">&nbsp;</p><p style="margin-bottom: 0in;"><span style="border: 1pt none windowtext; padding: 0in;">#SCHIE&nbsp; #HIFE</span></p></div></div> <div class="ms-Stack css-418"><h3 style="font-weight: 600; font-size: 18px; line-height: 24px; color: rgb(23, 23, 23);">Qualifications</h3><div><p style="margin: 0px;"><span style="text-decoration: underline;"><strong><span>Required Qualifications&nbsp;</span></strong></span></p><ul><li><span>7+ years of experience of technical leadership as a platform architect or validation architect or a lead debug engineer or equivalent industry experience.</span></li><li><span>Deep understanding of modern server architectures – Memory or CPU or storage or system level firmware.</span></li><li><span><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Strong remote or hands-on debug experience.</span>&nbsp;</span></li></ul><p style="margin: 0px;"><span><strong><u>Other Qualifications</u></strong></span></p><p style="margin: 0px; padding-left: 40px;"><span><strong><u><br></u></strong>Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements&nbsp;include but&nbsp;are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.&nbsp;<strong><u><br></u></strong></span></p><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><span><strong><u>Preferred Qualifications</u></strong>: </span></p><ul><li><span>Platform Debug and validation experience</span></li><li><span>Data analytical skills- Knowing how to use data based and analytical tools.</span></li><li><span>Excellent communication skills using various forms of media.</span></li><li><span>Able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment.</span></li><li><span>Individual effectiveness skills such as discipline, time management, decision making, planning, and organizing work, summarizing results through technical reports</span></li><li><span>Self-driven, self-motivated individual must be able work independently as well as collaboratively in a team environment and across the team of engineers.</span></li></ul><p style="margin: 0px;">&nbsp;</p><p style="margin: 0px;"><span></span></p></div></div> <div class="ms-Stack css-418"><h3 style="font-weight: 600; font-size: 18px; line-height: 24px; color: rgb(23, 23, 23);">Responsibilities</h3><div><ul style="margin-top: 0in;"><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Lead E2E @scale system level debug activities in the cluster to meet fleet KPIs.</span></li><li style="margin-bottom: 0in;"><span>Collaborate with hardware, firmware and software teams to enable comprehensive root cause analysis.</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Accountable to meet L1-L3 debug/triage SLA.</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Provide priority to issues based on technical and business understanding of both complexity &amp; impact.</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Identify, drive execution and E2E verification plans to proactively address open issues.</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Develop best in class debug methodologies, test strategies and platform validation plans for the at-scale clusters</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Solve problems relating to mission critical services and build automation to drive debug efficiency.</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Collaborate with internal and external partners to ensure systems meet significant quality, reliability, and service level requirements for a cloud environment.</span></li><li style="margin-right: 22.3pt; margin-bottom: 0in;"><span>Effectively communicate with partners and stakeholders for planning and progress on initiatives using data.</span></li></ul></div></div> <div class="ms-Stack css-418" style="padding: 30px 0px; font-size: 14px;"><div class="ms-Stack css-418" style="padding: 0px 0px 30px;"><span>Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</span></div><div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="Medical" role="img" aria-label="Industry leading healthcare" class="ms-Icon root-32 css-568 css-330" style="font-family: FabricMDL2Icons-4;"></i>Industry leading healthcare</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="Education" role="img" aria-label="Educational resources" class="ms-Icon root-32 css-570 css-330" style="font-family: FabricMDL2Icons-1;"></i>Educational resources</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="Tag" role="img" aria-label="Discounts on products and services" class="ms-Icon root-32 css-393 css-330" style="font-family: FabricMDL2Icons;"></i>Discounts on products and services</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="Money" role="img" aria-label="Savings and investments" class="ms-Icon root-32 css-568 css-330" style="font-family: FabricMDL2Icons-4;"></i>Savings and investments</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="ContactHeart" role="img" aria-label="Maternity and paternity leave" class="ms-Icon root-32 css-572 css-330" style="font-family: FabricMDL2Icons-17;"></i>Maternity and paternity leave</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="DateTime2" role="img" aria-label="Generous time away" class="ms-Icon root-32 css-574 css-330" style="font-family: FabricMDL2Icons-3;"></i>Generous time away</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="Heart" role="img" aria-label="Giving programs" class="ms-Icon root-32 css-393 css-330" style="font-family: FabricMDL2Icons;"></i>Giving programs</span></div><div class="KDE7kZPL_kjXdvl00Oro"><span><i data-icon-name="ConnectContacts" role="img" aria-label="Opportunities to network and connect" class="ms-Icon root-32 css-576 css-330" style="font-family: FabricMDL2Icons-8;"></i>Opportunities to network and connect</span></div></div></div>