Responsibilities:

Tencent Cloud is seeking a customer facing Senior Cloud Solution Architect with extensive project consulting/implementation experience on at least one of the major public cloud platforms, plus full stack design and delivery skills. This senior SA role will work with the sales team closely to provide full lifecycle support for our customers, which could include understanding the customers’ business use cases, collecting the technical requirements, providing technical architecture recommendations based on Tencent Cloud/industry best practice, assisting implementation and deployment in customers QA and/or production environments, as well as issue trouble-shooting when necessary.

Having worked extensively as a solutions consultant, the right candidate will excel at working with customers to. They will collaboratively define prioritized implementation plans, ensure that the customer's own engineering and business teams consider all key cloud related critical path actions (such as access controls, private/public network separation, and data replication/recovery zones, etc.), and define the necessary functional test and integration requirements,. They will have led the successful delivery completion of multiple multi availability zone, cross region, PaaS based implementations, and in the delivery of handover documentation to stakeholder groups throughout each project stage.

Based in Palo Alto, CA, this person will work closely with the local sales, solutions, and technical teams, to service the global project pipeline.  At the same time, they will also proactively define industry level solutions, combining Tencent and third party products, to enable wider service adoption.

• Become a Subject Matter Expert (SME) in the Tencent Cloud Services Platform
• Remove Sales obstacles by providing internal consulting, training, and knowledge support
• Partner with Sales to build long-term account relationships, that deliver ongoing business value
• Develop Tencent Cloud-based demonstrations and solutions that successfully meet customer requirements
• Collaborate with internal Product and Engineering teams to diagnose and resolve problem cases
• Contribute to solution design, technical documentation, and complete awareness within the Solutions Team

Requirements:

• Fluency in English and Chinese, both speaking and writing
• Bachelor's degree (or higher), with exposure to computer science, math, engineering, or equivalent practical experience
• 5+ years’ experience in a Solutions Engineering or Pre/Post-Sales role, or demonstrated success in a related field
• Experience with physical and virtualized infrastructure, operating systems, and software configuration
• Experience with CDN/web caching, large file download, HTTP headers, and HTTP debugging tools
• Exposure to DNS, load balancing, HTTP web applications, mobile apps, and live streaming (audio/video)
• Experience in A/B testing, HTTP application and network performance analysis, and technical report writing
• Awareness of cloud compute cost models, network topology, platform services, and common storage option
• Awareness of Amazon Web Services (AWS), Google Cloud Platform (GCP), and other cloud providers
• Overall technical savvy with demonstrated ability in work in a small team setting, owning complex technical projects with international scope
• Experience managing and collaborating on long-term implementation projects, with documented results
• Lateral and logical troubleshooting, follow-through and problem-solving skills, resourcefulness, attention to detail, and communication skills

 

Location State(s)

California, Washington

 

The base pay range for this position in the state(s) above is $124,800.0 to $282,000.0 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are also able eligible to participate in the Company’s 401(k) plan, accrue from 15 up to 25 days of vacation leave per year, up to 10 paid holidays per year, 2 floating holidays and accrue up to 10 days of paid sick leave per year. Your benefits eligibility requirement will be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may be pro-rated for those who start working during the calendar year.