Staff Software Development Engineer

19 Minutes ago • 5 Years +

Job Summary

Job Description

The Staff Software Development Engineer will be responsible for fixing customer and cloud reliability issues, developing solutions and observability tools, designing solutions for reliable cloud security, and building automation for troubleshooting and monitoring. This role involves working with network security products and technologies, troubleshooting customer issues, and a strong understanding of public cloud and/or Kubernetes technologies. Zscaler is looking for an experienced engineer to contribute to the development and maintenance of their cloud security platform, focusing on improving reliability and preventing issues.
Must have:
  • 5+ years of experience in software development
  • Proficient in C, C++, Python, and Linux
  • Experience with network security products like firewalls
  • Strong interest in troubleshooting customer issues
Good to have:
  • Bachelor's degree in Computer Science or Engineering
  • Experience with cloud reliability engineering
Perks:
  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Job Details

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We’re looking for an experienced Staff Software Engineer to join our engineering team in Burnaby, Canada. Reporting to the Sr. Director, Software Development Engineering, you will be responsible for:

  • Fixing customer and cloud reliability issues and delivering reliability features for critical customers
  • Developing solutions and observability tools focusing on early detection and prevention of cloud and customer issues
  • Designing and driving solutions that provide reliable cloud security for customers
  • Building automation for troubleshooting and monitoring purposes

What We’re Looking for (Minimum Qualifications)

  • 5+ years of experience in software development and/or sustenance engineering
  • Proficient in programming languages such as C, C++, Python, and Linux
  • Hands-on experience with network security products and technologies like firewalls, VPNs, and data protection
  • Strong interest in troubleshooting and problem solving for customer issues and good knowledge with public cloud and/or kubernetes technologies is a plus
  • Experience in developing cloud and customer reliability tools

What Will Make You Stand Out (Preferred Qualifications)

  • Bachelor's degree in Computer Science or a relevant field of Engineering
  • Experience with cloud reliability engineering in comparable technology environments
  • Proven success in delivering products as cloud-based services

#LI-Hybrid

#LI-YC2

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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About The Company

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.



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