Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

Working on IT related incidents, problems and service requests within the Service Desk responsibility
Professional communication with the customers to verify and clarify situations reported
Using the ticket system for documentation and communication
Giving telephone advice and training for IT product-specific questions
Supporting the development of automation scripts and Software Installation Packages

Requirements

Current full-time studies in the field of IT, business informatics or similar
First practical experience in using command line shell (scripting)
Good knowledge of Microsoft Operating Systems
Understanding of Mac systems would be beneficial
Very good German and good English language skills
Structured working manner and pro-active approach to work
Good communication skills

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

* With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.

About The Company

Nintendo's mission is to put smiles on the faces of everyone we touch. We do so by creating new surprises for people across the world to enjoy together. We've forged our own path since 1889, when we began making hanafuda playing cards in Kyoto, Japan. Today, we’re fortunate to be able to share our characters, ideas and worlds through the medium of video games and the entertainment industry.

Nintendo of America, established in 1980 and based in Redmond, Washington, is a wholly owned subsidiary of Nintendo Co., Ltd. We are committed to delivering best-in-class products and services to our customers and to investing in the well-being of our employees as part of the global Nintendo family.

For more information about Nintendo please visit www.nintendo.com.