Account Manager

3 Months ago • All levels • Account Management

Job Summary

Job Description

As an Account Manager, you will be responsible for building and maintaining strong business relationships with global B2B customers. Your primary focus will be on optimizing customer performance and ensuring the successful delivery and placement of our games, with a strong emphasis on achieving high customer satisfaction. You will develop and implement advertising campaigns in collaboration with your clients, contributing significantly to growth strategy development. Additionally, you will support the preparation of market reports and analyses, work interdisciplinarily, and participate in customer events, trade fairs, and sponsoring activities. A solid understanding of KPI-based account management is essential.

Must have:

Build strong, sustainable business relationships with global B2B customers.
Optimize customer performance and game delivery.
Develop and implement advertising campaigns with customers.
Contribute to growth strategy development.
Prepare market reports and analyses.
Work interdisciplinarily.
Participate in customer events and trade fairs.
Experience in KPI-based account management.

Good to have:

Experience in CRM, VIP, or casino management in an operator environment.
Strong organizational and communication skills.
Adaptable and outgoing personality.
Enjoy travelling to industry events and customer meetings.
Rich experience in B2B sales.
Team player with strong communication and empathy.
High degree of self-organization and self-reflection.
Can-do mentality and passion for progress.
Very good command of English and other European languages.
Good command of German.

Perks:

Corporate values in a collaborative working environment.
Sustainable corporate growth.
Hybrid working model with flexibility.
High-quality equipped office in Berlin-Mitte for meetings.
Warm welcome and intensive onboarding.
Learning & Development in GAMOcademy.
Annual development dialog and targeted measures.
Health-Care: company health insurance, Mental Health Platform, Bike Leasing.

7 skills required

7 skills required for this role

Add these skills to join the top 1% applicants for this job

account-management

growth-strategies

communication

team-player

logo-development

talent-acquisition

game-texts

Job Details

View job here

What you will do:

You are responsible for building strong and sustainable business relationships with our global B2B customers.
Your focus is on optimizing customer performance and ensuring the successful delivery and placement of our games.
A high level of customer satisfaction is particularly important to you.
You develop advertising campaigns and implement them together with your customers
You make a significant contribution to the development of growth strategies.
You support the preparation of market reports and analyses and working interdisciplinary.
You will be involved in customer events, trade fairs and sponsoring events.
You are no stranger to KPI-based account management.

Who you are:

You have experience in CRM management, VIP management or casino management in an operator environment.
You have strong organizational and communication skills and proactively respond to customer needs. You are adaptable and outgoing.
You enjoy travelling to industry events and customer meetings in Europe and other regions.
You ideally bring rich experience in B2B sales.
You will work remotely and are ideally based in Malta or near our headquarter in Berlin.
You are a team player with strong communication skills and above-average empathy when dealing with different personalities.
You have a high degree of self-organisation and self-reflection for working within a hybrid, collaborative working model.
You have a can-do mentality and are passionate about moving things forward.
You have a very good command of English and other European languages. Ideally, you can communicate well in German.

What you will like:

Corporate values in a collaborative working environment.
Sustainable corporate growth.
Hybrid working model: maximum flexibility in terms of working hours and location.
High-quality equipped office in Berlin-Mitte as a central location for meetings if needed.
A warm welcome as part of an intensive, structured onboarding program.
Learning & Development in the GAMOcademy.
Annual development dialog and targeted development measures.
Health-Care - company health insurance, Mental Health Platform & Bike Leasing.