Principal Enterprise Account Manager

1 Month ago • 15 Years + • Account Management • $235,000 PA - $285,000 PA

Job Summary

Job Description

As a Principal Account Manager at Adyen, you will manage significant enterprise merchants by building relationships with VP to C-level executives. You will craft and implement commercial strategies, secure new business, and close complex deals. The role involves providing payments expertise, leading and mentoring the team, representing Adyen at industry events, and managing projects. You'll advocate for customers within Adyen and influence the product roadmap.
Must have:
  • 15+ years in senior client-facing commercial roles
  • 12+ years of expertise in Enterprise and Payments sectors
  • Full professional written and verbal proficiency in English

Job Details

Principal Enterprise Account Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand globally. As part of our Account Management team, you'll manage relationships with innovative international merchants across multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and advance your skills through our AM Academy.

We are seeking a proactive and strategic Principal Account Manager to join our team. As the highest level within our Account Management structure, the ideal candidate is a seasoned professional with a deep understanding of both enterprise and payments industries. You are eager to help the world’s biggest brands grow while changing an industry. You’ll focus on delivering an outstanding customer experience, identifying new opportunities, and driving mutual success for Adyen and our customers.

Principal Enterprise Account Manager

As a Principal Account Manager at Adyen, you will manage our most significant and complex enterprise merchants by building deep relationships with VP to C-level executives and key stakeholders. You are a strategic thinker with profound payments expertise, passionate about leveraging your commercial acumen to drive global business growth. Your role will involve collaborating with cross-functional teams to craft and implement tailored commercial strategies, secure new business, and close complex deals.

What You’ll Do:

  • Strategic Partnership and Advisory:
    • Build and sustain deep, trust-based relationships with VP to C-level executives and key stakeholders, positioning yourself as a strategic partner and trusted advisor.
    • Exemplify Adyen’s highest standards in navigating diverse cultures and time zones with ease and sophistication.
  • Commercial Strategy Mastery:
    • Architect and implement bespoke commercial strategies that resonate with the unique aspirations of each enterprise customer.
    • Drive commercial negotiations with customers to secure new business and close high-stakes deals, ensuring alignment with Adyen’s long-term goals.
  • Payments Expertise:
    • Provide unparalleled payments expertise and strategic guidance, leveraging data-driven storytelling to build and solidify long-term partnerships.
    • Focus on delivering sustained mutual value, developing innovative payment solutions that drive merchant growth and operational efficiency.
  • Leadership Excellence:
    • Be a senior presence and source of knowledge on the team, leading by example and providing mentorship.
    • Offer advanced training and guidance to elevate the internal account team and set best practices.
  • Industry Leadership and Influence:
    • Represent Adyen at high-profile industry events, author thought leadership pieces, and position the company at the forefront of the payments industry.
    • Maintain a cutting-edge understanding of industry trends and regulatory changes, ensuring Adyen provides forward-thinking solutions.
  • Strategic Project Management:
    • Oversee and prioritize complex global projects, ensuring alignment with strategic objectives and maximizing impact.
    • Ensure project execution with precision, focusing on timely and within-scope delivery.
  • Customer Advocacy and Insight:
    • Advocate for customers within Adyen, influencing the product roadmap with strategic insights that reflect customer needs.
    • Provide feedback that shapes the evolution of Adyen’s offerings, ensuring continuous alignment with market demands.

Who You Are:

  • Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management.
  • Fascinated by the payments landscape, staying updated with industry trends, regulations, and emerging technologies.
  • Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them.
  • Proactive and skilled at managing multiple cross-functional projects while motivating and collaborating with others to achieve results.
  • An entrepreneurial spirit, thriving in challenging environments, constantly innovating, and exceeding expectations.

Experience Required:

  • A minimum of 15 years in a senior client-facing, commercial role, such as account management, consulting, partnerships, or payments industry experience from the merchant side.
  • At least 12 years of demonstrated expertise in both Enterprise and Payments sectors, with a proven record of leading high-stakes negotiations and managing global strategic accounts.

Additional Requirements:

  • You have full professional written and verbal proficiency in English.
  • Some domestic and international travel is required.

The annual base salary range for this role is $235,000 to $285,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Similar Jobs

Aesir Interactive - Game Producer (Senior)

Aesir Interactive

Munich, Bavaria, Germany (On-Site)
4 Months ago
MAG Interactive - UI Artist

MAG Interactive

Stockholm, Stockholm County, Sweden (Hybrid)
1 Month ago
BigID - Senior Backend Platform Engineer

BigID

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
5 Days ago
Nium - Manager - Payment Operations

Nium

Malta (Hybrid)
2 Weeks ago
Blind Squirrel Games - Senior Level Designer

Blind Squirrel Games

Irvine, California, United States (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Site Core - Manager, Customer Value Realization

Site Core

London, England, United Kingdom (On-Site)
1 Month ago
Meta - Research Scientist Intern, Language and Multimodal Research for MetaAI (PhD)

Meta

Menlo Park, California, United States (On-Site)
7 Months ago
Collaborative Robotics - Solutions Architect

Collaborative Robotics

Santa Clara, California, United States (Remote)
1 Month ago
bytedance - Student Researcher (Doubao (Seed) - Foundation Model - Video Generative Model)

bytedance

San Jose, California, United States (On-Site)
2 Months ago
Arrise Solutions (India)   - Senior ML Engineer

Arrise Solutions (India)

Hyderabad, Telangana, India (On-Site)
9 Months ago
Google - Senior Software Engineer, RCS for Business

Google

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Month ago
Apple - Senior Software Engineer - Apple Services Engineering (ASE)

Apple

Cupertino, California, United States (On-Site)
1 Month ago
Calix - Senior Core AI Engineer

Calix

Mexico City, Mexico (Remote)
1 Month ago
Canva - Staff Software Engineer - Infra - Core Infrastructure

Canva

Auckland, Auckland, New Zealand (Remote)
3 Days ago
Mattel Inc - Intern Amazon EMEA

Mattel Inc

Barcelona, Catalonia, Spain (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Epic Games - Senior Developer Relations Engineer

Epic Games

Cary, North Carolina, United States (On-Site)
5 Months ago
BioFire - Instrument Repair Technician

BioFire

Salt Lake City, Utah, United States (On-Site)
4 Months ago
Whalar - Summer Intern

Whalar

New York, United States (On-Site)
2 Weeks ago
Scale AI - Head of Engineering, Public Sector

Scale AI

San Francisco, California, United States (On-Site)
2 Weeks ago
NBC Universal - Counsel/Sr. Counsel

NBC Universal

Chicago, Illinois, United States (Hybrid)
3 Weeks ago
Cadence - IT - Sr Staff Systems Engineer

Cadence

San Jose, California, United States (On-Site)
1 Month ago
Philips - Sales, Territory Manager – Heart Rhythm Management - Image Guided Therapy Devices

Philips

Los Angeles, California, United States (On-Site)
1 Month ago
Bethesda - Senior Multiplayer Gameplay Programmer

Bethesda

Rockville, Maryland, United States (On-Site)
1 Month ago
Next Level Business Services - web developer

Next Level Business Services

Boston, Massachusetts, United States (On-Site)
7 Months ago
quience - Staff Data Scientist, ML - Growth

quience

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.


New York, United States (On-Site)

New York, United States (On-Site)

London, England, United Kingdom (On-Site)

Amsterdam, North Holland, Netherlands (On-Site)

New York, United States (On-Site)

San Francisco, California, United States (On-Site)

Chicago, Illinois, United States (On-Site)

Chicago, Illinois, United States (On-Site)

Madrid, Community Of Madrid, Spain (On-Site)

Amsterdam, North Holland, Netherlands (On-Site)

View All Jobs

Get notified when new jobs are added by Adyen

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug