Enterprise Account Manager

3 Months ago • All levels • Account Management • $80,000 PA - $95,000 PA

Job Summary

Job Description

As an Enterprise Account Manager at Upwork, you will manage a portfolio of assigned customers and actively seek expansion opportunities to grow overall client revenue. Your responsibilities include demonstrating the value of Upwork, meeting sales goals by building relationships with key decision-makers, identifying and tracking progress towards key account metrics, staying current on client business, collaborating with internal teams, and presenting to potential buyers. This role offers a career opportunity with significant professional and financial upside.
Must have:
  • Consistent achievement of sales goals in a team-based selling motion
  • Excellent communication skills and a consultative approach to identifying problems and finding solutions
  • Passion for Upwork and a strong motivation to maximize revenue
Good to have:
  • 5+ years of industry expertise in software, human capital management technology, staffing, or recruiting industry sales
  • Drive and willingness to exceed expectations with a strong work ethic
  • Strategic and creative thinking to understand industry and customer trends
  • An entrepreneurial spirit and creativity to build and grow business
  • Ability to collaborate with team members and share insights
  • Experience with salesforce.com, DOMO, and other CRM and reporting tools

Job Details

Upwork ($UPWK) is the world's largest remote talent platform. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits.

Upwork is voted #1 place to work in Chicago! - 2019

The Upwork Sales team brings our contingent staffing solutions to large businesses. As an Enterprise Account Manager, you will manage a portfolio of assigned customers, develop new business from existing clients and actively seek expansion opportunities to grow overall client revenue. This is a quota-carrying role where you will make a visible impact within our growing organization. This is a true career opportunity with tremendous professional and financial upside.

Your Responsibilities:

  • Demonstrate a strong business case for Upwork through a consultative and value driven sales process and proven success in showcasing creativity in prospecting for new business within your portfolio.

  • Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue. Identify, prioritize, and track progress towards key account metrics and annual quota.

  • Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution.

  • Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership

  • Collaborate with internal teams to coordinate resources throughout the sales cycle, including sales engineering, program management, customer care and product management

  • Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

What it takes to catch our eye:

  • Consistent achievement of sales goals working within a team-based selling motion.

  • Excellent communication skills and a consultative approach to identifying problems and finding solutions

  • Passion for Upwork and a strong motivation to bring in new customers to maximize revenue

How to really knock our socks off:

  • 5+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales

  • Drive and willingness to exceed expectations with a strong work ethic

  • Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results

  • An entrepreneurial spirit and creativity that sparks your capacity for building and growing business

  • Ability to play well with members on your team through collaboration and sharing of learned insights

  • Experience with salesforce.com, DOMO, and other CRM and reporting tools

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