Client Manager

2 Months ago • All levels

Job Summary

Job Description

Nolimit City seeks a Client Manager in Malta to enhance customer relations and maximize commercial opportunities. This key role involves managing multiple clients, ensuring satisfaction, and identifying business growth. Responsibilities include maintaining client communication, updating on product roadmaps, collaborating with marketing teams, securing premium site positioning, meeting revenue targets, building strong client relationships, and upselling products. The ideal candidate is proactive, sales-oriented, well-mannered, and experienced in B2B account management, preferably within online gambling (casino/video slots). Strong English communication, travel availability, and excellent MS Office skills are essential.
Must have:
  • Strong work ethic
  • Proactive & outgoing
  • B2B account management exp
  • Excellent communication
  • Client relationship focus
  • Meeting revenue targets
  • Upselling existing products
Good to have:
  • Online gambling experience
  • Casino/video slots knowledge
  • Additional languages
  • Gaming industry awareness

Job Details

Client Manager -

Nolimit City | Malta

Nolimit is on the hunt for fresh talent to join a young and dynamic sales/client management team based in Malta. The department is growing, and we’re making room for a Client Manager to join and improve upon current customer relations whilst maximizing any commercial opportunities. This is why we want to invest in the best talent out there to maintain and grow all key accounts – which means every single client of ours.

The position of Client Manager will be an instrumental role to Nolimit’s continued success. We strongly believe in managing every client with a personal touch and we value customer satisfaction beyond anything else. The person responsible will be someone that is always there to assist, in the good, the bad, and the ugly!

Who you are

  • You have a strong work ethic, be proactive, outgoing and have a natural fair for sales whilst being well-mannered and always composed.
  • Previous or current experience with customer relationship/B2B account management is advantageous.
  • Any experience with online gambling, specifically casino (preferably video slots) is a plus.
  • A keen interest in knowing what’s happening within the gaming industry.
  • Strong command of the English language, both written and oral. Any additional languages are a definite plus.
  • No hesitation in using a phone, and you also love being a face to the name by holding regular client meetings, attending company-held events and any conferences in the annual calendar.
  • Available to travel when required.

Responsibilities

  • You will manage multiple clients in a professional and organized manner. Manage your day-to-day workload and any backlog of client requirements. Keep clients up to date with documentation and product roadmap.
  • Ensure client satisfaction whilst maximizing business opportunities. Collaborate with external and internal marketing teams. Pass across marketing materials and digital assets. Constantly work to get premium onsite positioning and new games released quickly on clients’ site(s).
  • Deliver client revenues in line with company forecasts
  • Establish trust and relationships with key client influencers and decision-makers;
  • Work with clients to compile data and insights on product performance versus that of competitors, the effects of targeted campaigns and promotions, etc…
  • Up-sell the existing clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
  • Ability to perform with minimal supervision (as your skills and knowledge increase).
  • Be computer literate with good knowledge of MS office applications.

Who we are

A gambling software provider with the operator in focus and the mobile future on our minds. Nolimit is a team of experienced professionals from the gambling industry in Sweden, India, and Malta. Our company has derived from hands-on work at some of the most successful gambling software providers and operators over the last ten years. Our mission is to offer a fast, reliable, and flexible team that cooperates with worldwide operators, taking gambling software to the next level.

Interested applicants should send their C.V. to

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About The Company

Nolimit City is a team of experienced professionals from the gambling industry in Stockholm, Sweden, Gzira, Malta and Gurugram, India. Our company has derived from hands on work at some of the most successful gambling software providers and operators over the last 10 years. Our mission is to offer a fast, reliable and flexible team that cooperates with a select few operators, taking gambling software to the next level. 

Our biggest advantage is our complete, portable system platform for mobile/tablet and desktop that is 100% under our own control. We have no dependencies on other systems, which allows us to deliver special features and smooth, customizable marketing campaigns that are tailored to the operator's specific needs.

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