Specialist, Customer Due Diligence Operations - KYB

Who We Are:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
• Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures
• Manage specific projects, which may arise from time to time.

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain,
• You are a ‘team player’ who can work well within the function to deliver a quality service.
• You have excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!