As a Technical Account Manager (TAM) at Level AI, you will act as a strategic advisor for enterprise customers, helping them maximize the value of the platform. You will work closely with customer stakeholders to understand their business objectives and guide them in using and configuring the Level AI platform. Your responsibilities include building strong customer relationships, providing technical expertise, leading strategic planning sessions, monitoring account health, translating customer needs into product plans, and supporting upsell opportunities. You will collaborate with internal teams to ensure successful delivery and customer satisfaction.