Territory Manager, Small and Medium Businesses, Google Cloud (Japanese, English)

9 Months ago • 4 Years +

Business Development

Job Description

As a Territory Manager for Small and Medium Businesses at Google Cloud, you'll be responsible for showcasing Google Cloud solutions to improve customer productivity, mobility, and collaboration. You'll build and maintain client relationships, collaborate cross-functionally to develop solutions, and act as the primary customer contact for adoption activities. The role requires fluent Japanese and English communication, achieving sales goals, forecasting accurately, and working with Customer Engineers and partners to cultivate opportunities. You'll drive business development, implement regional strategies, and contribute to the overall growth of Google Cloud's SMB market share. This position blends sales, technology, and strategic thinking to provide innovative solutions and enhance the customer experience.

Good To Have:

Experience with cloud migration from on-premise solutions
Technical or sales background in Cloud, Technology, or IS
Familiarity with Google Cloud products (Workspace, GCP)
CRM experience (Salesforce)
Channel partner collaboration experience

Must Have:

Bachelor's degree or equivalent experience
4+ years in sales, client relations, or account management
New business acquisition experience in Cloud/SaaS/PaaS/IaaS
Fluent Japanese and English communication
Manage sales opportunities end-to-end
Achieve assigned sales goals

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in one or more of the following (e.g., sales, client relationship, or account management).
Experience in new business acquisition, including in the Cloud, SaaS, Paas, or IaaS industry.
Ability to communicate in Japanese and English fluently as this is a customer-facing role that requires interactions in Japanese and English with local stakeholders.

Preferred qualifications:

Experience promoting solutions to help businesses transition from on-premise to the cloud.
Technical or sales experience in Cloud, Technology, Computer Science or Information Systems.
Experience in technology and cloud computing market, and a passion for Google Cloud products (e.g., Google Workspace, Google Cloud Platform, etc.).
Experience using CRM systems (e.g., Salesforce, etc.).
Experience collaborating/co-promoting with channel partners in the market.

About the job

In this role, you will show customers how Google Cloud solutions can help them become more productive, mobile, and collaborative. You will maintain relationships with clients and work cross-functionally to devise solutions and support for Google's clients. You will meet customers and provide them with the best solutions for innovation. You will be an expert blend of sales, technology, and strategy. You will communicate with customers and partners, discussing and advocating for the value of Google Cloud solutions. You will collaborate with many customers and partners everyday, and have ideas to improve our product or enhance the customer experience.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Manage opportunities through the entire cycle, working with cross-functional teams as necessary, and serve as the primary customer contact for all adoption-related activities.
Deliver assigned goals while prioritizing an outstanding customer experience to customers and prospects.
Drive business development, forecast accurately, and achieve goals by leading customers through the entire business cycle.
Work with Customer Engineers and trusted Google Cloud Partners as a critical member of the Sales team to cultivate opportunities with small and medium businesses.
Engage and implement regional strategy to support the growth goals.