Account Strategist, Engage, Google Customer Solutions (English, Arabic)
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 2+ years in advertising sales/strategy
- Fluent in English and Arabic
- Digital advertising campaign management
- Client relationship management
- Achieving business goals
- Experience in MENA region
- Performance marketing expertise
- Online marketing strategy knowledge
- Objection handling and competitive promotion
- Storytelling for client engagement
3 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising sales and strategy, marketing, consulting, or media.
- Ability to communicate in English and Arabic fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in managing digital advertising campaigns with a focus on performance marketing and knowledge of online marketing strategy and tactics.
- Experience in assessing and achieving client success via business techniques, including effective questioning, objection handling and competitive promoting.
- Ability to own a portfolio in an advertising or media sales context in the Middle East and North Africa (MENA), and consistently achieve goals to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver against ambitious quarterly business and product growth goals.
- Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the best return on their Google Ads investment.
- Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
- Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
- Manage stakeholders and build relationships with the end customer or agencies.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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