Adult Education Volunteer Coordinator
Job Summary
Job Description
World Relief is seeking an Adult Education Volunteer Coordinator to train, support, supervise, and appreciate volunteers for its Adult Education department. This role involves collaborating with the Adult Education and Church & Volunteer Engagement teams across Chicagoland. Responsibilities include recruiting, training, and placing English tutors and classroom aides, accompanying tutors on initial meetings, administering student tests, supporting volunteers through regular contact and debriefings, participating in volunteer mobilization events, collecting data for grant reporting, and strengthening partnerships with libraries and churches. The position is limited-term until June 30, 2026, contingent on funding.
Must have:
- Mature and personal Christian faith
- Cross-cultural experience
- Passion for engaging volunteers
- Experience with adult English learners
- Confidentiality and professionalism
- Strong teamwork and collaboration
- Bachelor's degree
- Driver's license and vehicle
- Periodic evening and weekend availability
Good to have:
- Ability to train adults on cross-cultural relationships
- Mobilize, motivate, coach, and facilitate groups
- Excellent interpersonal and communication skills
- Excellent problem-solving and planning abilities
- Self-starter with initiative and organization
- Familiarity with basic computer programs
- Knowledge of World Relief
Perks:
- Competitive benefits package
- Employee discount program
4 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
The Adult Education Volunteer Coordinator has the primary responsibility for training, supporting, supervising, and appreciating Adult Education department volunteers, including English tutors, classroom aide volunteers, and other roles related to educational goals, such as Conversation Cafes. This position collaborates closely with the Adult Education department and the Church & Volunteer Engagement teams across the Chicagoland region. The Adult Education Volunteer Coordinator is also responsible for coordinating volunteer-related activities for the World Relief Literacy project. This position oversees all aspects of the Secretary of State Volunteer Literacy Grant.
This is a limited-term position funded through a grant agreement until June 30, 2026 and contingent upon funding extension.
ROLE & RESPONSIBILITIES:
- Recruit, interview, train, and place English tutors, classroom aides, Conversation Café service groups, and other roles within the responsibility of this position.
- Collaborate with the Adult Education department to ensure training is strong and meets goals for well-equipped volunteers to support the needs of English classes and students effectively.
- Accompany in-home tutors on the first meeting with their English student or refugee family to facilitate the introduction and provide clear expectations to both parties.
- Complete pre-tests and post-tests for any students seeking tutoring if not already completed by the Adult Education staff team.
- Support volunteers throughout their service experience, including intentional check-in and debrief meetings, encouraging volunteer retention to continue serving and deepen the volunteer partnership with World Relief.
- Maintain regular e-mail, phone, or face-to-face contact with volunteers to provide guidance and build the partnership relationship, including sending a monthly informational email.
- Participate in volunteer mobilization efforts and events, in collaboration with the broader external engagement team, typically once/month.
- Collect and record accurate volunteer and student data and paperwork as required by World Relief and the Secretary of State.
- Contribute to all Secretary of State grant reports and application, in conjunction with the Adult Education department and Grants Management team.
- Participate as a member of the Church & Volunteer Mobilization and Adult Education teams in regular meetings and events.
- Strengthen partnerships with local libraries and partner churches to build stronger co-ownership of education programming, alongside the Adult Education team.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Cross-cultural experience
- A passion for engaging volunteers in service opportunities
- Experience working with adult English language learners
- Confidentiality and professionalism
- Strong teamwork and collaboration skills as this role plays an integral part between the Church & Volunteer Engagement and Adult Education teams
- Bachelor’s degree
- Driver’s license and access to a vehicle required
- Periodic evening and weekend availability required for attending volunteer introduction meetings, trainings, and external events
PREFERRED QUALIFICATIONS:
- Ability to train and educate adult learners about cross-cultural relationships and dynamics
- Demonstrated ability to mobilize, convene, motivate, coach, and facilitate individuals and groups toward a common purpose
- Excellent interpersonal and written/spoken communication skills
- Excellent problem solving and planning abilities, and a willingness to analyze and adapt processes to better achieve goals
- A self-starter with strong initiative, follow-through, and organizational skills; must be able to prioritize, multi-task, and be attentive to details
- Familiarity and ease of use in basic computer programs (Word, Excel, Publisher, Power Point, databases); other design/marketing skills a plus
- Knowledge of World Relief
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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