Analyst - C&RM INDUS

8 Months ago • Upto 2 Years

Job Summary

Job Description

This role involves managing and tracking resource and engagement forecasts. Must-haves include strong attention to detail, excellent organizational skills, proficiency in Microsoft Excel, and the ability to work in a fast-paced environment.
Must have:
  • Strong attention detail
  • Organizational skills
  • Microsoft Excel
  • Fast-paced environment
Good to have:
  • Data management
  • Reporting tools
  • Staffing challenges
  • New technology

Job Details

About the job

Role Description

The Capacity and Resource Management (C&RM) Team Associate will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, as well as other data management responsibilities. He/she must build strong relationships with the U.S.-based SRM team, U.S. based Client-facing staff, and all leadership by providing excellent customer service, producing accurate data entry and reporting, and properly managing issues upward.

The individual will work closely with the C&RM Senior Associate and focus on meeting all deadlines and delivering all tasks with quality.

Accurately process all forecast updates within 24 to 48 hours of receipt; to include individual resource updates,

engagement updates, and/or ad hoc requests. (not limited to below)

  • Highlight conflicts and identify resources with full or partial availability.
  • Attend team calls (where possible) to gain an understanding of key staffing issues.
  • Connect with U.S. based C&RM team and/or U.S. based Client-facing staff on an ad hoc basis to understand challenges faced and to update staffing requests accordingly.
  • Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current,

forecasting is timely and accurate.

  • Reports to be prepared on a regular basis using Excel and other reporting tools.
  • Highlighting conflicts and identifying resources with full or partial availability as per the business needs.

Skills

  • Strong attention to detail-Critical
  • Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role
  • Strong computer skills including proficiency in Microsoft Excel
  • Aptitude to learn and leverage new technology
  • Ability to contribute in a fast-paced environment consistently and positively

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