Analyst - C&RM INDUS

2 Months ago • Upto 2 Years

About the job

Summary_{By Outscal}

This role involves managing and tracking resource and engagement forecasts. Must-haves include strong attention to detail, excellent organizational skills, proficiency in Microsoft Excel, and the ability to work in a fast-paced environment.

About the job

Role Description

The Capacity and Resource Management (C&RM) Team Associate will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, as well as other data management responsibilities. He/she must build strong relationships with the U.S.-based SRM team, U.S. based Client-facing staff, and all leadership by providing excellent customer service, producing accurate data entry and reporting, and properly managing issues upward.

The individual will work closely with the C&RM Senior Associate and focus on meeting all deadlines and delivering all tasks with quality.

Accurately process all forecast updates within 24 to 48 hours of receipt; to include individual resource updates,

engagement updates, and/or ad hoc requests. (not limited to below)

Highlight conflicts and identify resources with full or partial availability.

Attend team calls (where possible) to gain an understanding of key staffing issues.

Connect with U.S. based C&RM team and/or U.S. based Client-facing staff on an ad hoc basis to understand challenges faced and to update staffing requests accordingly.

Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current,

forecasting is timely and accurate.

Reports to be prepared on a regular basis using Excel and other reporting tools.

Highlighting conflicts and identifying resources with full or partial availability as per the business needs.

Skills

Strong attention to detail-Critical

Excellent organizational skills, deadline-oriented and flexibility to meet the changing needs of the role

Strong computer skills including proficiency in Microsoft Excel

Aptitude to learn and leverage new technology

Ability to contribute in a fast-paced environment consistently and positively