Business Analyst

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers our cloud and AI services through planning, building, and operating Microsoft’s cloud and Artificial Intelligence (AI) infrastructure datacenters across the globe. CO+I is supported by multiple business verticals including supply planning and strategic acquisition, global construction, datacenter and edge site operations, critical environment and availability, engineering, and datacenter innovation. 

We have ambitious plans to grow and evolve in a fast-paced and dynamic business landscape. Our culture is centered on embracing a growth mindset, courageous leadership, and learning at speed to enable teams and leaders to bring their best each day. To help us achieve our objectives, we are seeking a Business Analyst that will report to the Technical Program Manager and will use data to solve business problems, deliver actionable insights, and guide decisions. It involves creating dashboards, reports, and presentations to highlight trends, risks, and opportunities while collaborating with teams to improve tools and processes. The focus is on turning data into clear, impactful strategies for business success. This is a significant role in terms of scope, responsibility, and influence – you will have the opportunity to work with a diverse and senior stakeholders across different teams.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Business Understanding & Data-Driven Frameworks: Develop structured frameworks to analyze business questions, identify data issues, and escalate concerns while gaining a deep understanding of business needs.
• Data Analysis & Actionable Insights: Conduct and interpret data analyses, critically evaluate assumptions, and recommend appropriate analytical tools and methodologies to drive informed business decisions.
• Storytelling & Business Communication: Synthesize findings into compelling presentations, dashboards, and reports, ensuring clarity, accuracy, and alignment with business objectives.
• Cross-Functional Collaboration & Process Improvement: Build cross-team relationships to enhance data methodologies, implement self-service reporting, and identify opportunities for automation and efficiency.
• Strategic Impact & Continuous Improvement: Anticipate business problems, align data requirements with business needs, and proactively drive enhancements in reporting, analytics, and decision-making processes.