Change Coordinator

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The Change Coordinator is responsible for coordinating complex changes with multiple stakeholders, managing deployment/change activities, and maintaining clear communication throughout the change lifecycle. The role requires strong coordination skills to drive successful change implementation while ensuring compliance with gaming regulations and maintaining detailed documentation of all changes. The Change Coordinator also contributes to continuous improvement by tracking metrics, resolving deployment issues, and optimizing change management processes.

What You'll Do:

Regulatory Compliance

• Prepare Release Notes and ensure compliance in related tasks with all applicable laws and regulations, especially gaming regulations pertaining to change management

Change Coordination

• Coordinate changes with internal and external parties. Ensure that configuration changes to production environments have been properly prepared (including assessing potential risks) and executed
• Communicate with Project and Release Management, different teams, and stakeholders to understand the scope and timeline of the project
• Consolidate tasks into an internal Change team delivery plan. Keep track of actual progress vs. planned progress. Manage changes in the delivery plan
• Proactively manage the information flow between all stakeholders involved

Continuous Improvement

• Drive resolution of issues and blockers found during deployments, changes or site setup
• Ensure metrics related to deployments, changes and site setup are gathered

What You'll Bring:

• High self-motivation
• Excellent communication skills
• Attention to detail
• A systematic approach to coordinating activities with multiple parties in a constantly changing environment
• Critical thinking skills and decisive judgment skills in fast-paced situations
• Ability to work with minimal supervision and in a remote team setting
• Strong English language skills
• Bachelor’s degree preferred, no requirement on the exact field of study
• 2+ years of work experience either in IT or adjacent field if they have IT education
• Must hold appropriate licenses in all states that require licensure to authorize and implement changes in production #LI-HYBRID

• Comprehensive compensation
• Work-life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they do
• People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!