GTM Onboarding Program Manager

Ready to Become a Wriker?

Are you a passionate Enablement professional with experience in the SaaS industry and a strong command of Program Management? Do you thrive in dynamic environments, balancing multiple stakeholders across Sales and Customer Success with ease? If you're driven by impact, growth, and execution at scale—then this opportunity is for you.

About the Global Revenue Enablement Team:

The Global Revenue Enablement team is a high-performing group of experienced professionals dedicated to learning, growth, and excellence. We partner with GTM teams to drive accelerated impact and business outcomes through world-class onboarding and enablement programs. Our values center around openness, collaboration, and a growth mindset. We’re committed to working as a team, challenging each other, and celebrating our collective success. Above all, we love what we do and who we do it with.

How You Will Make an Impact:

As the Global Onboarding Program Manager, you will be responsible for owning, optimizing, and scaling Wrike's global onboarding experience. Your role will ensure that new hires across Sales and Customer Success are set up for success from day one, with a streamlined, engaging, and impactful onboarding journey.

Key Responsibilities

• Program Ownership: Own, manage, and continuously evolve the global onboarding program to meet business needs and stakeholder feedback.
• Cross-Functional Alignment: Partner with GTM, Product, HR, and Ops to optimize new hire experience for product knowledge, process understanding, and systems proficiency.
• Ongoing Evaluation: Conduct regular assessments of the onboarding program to ensure alignment with role-specific competencies and GTM goals.
• Data-Driven Optimization: Analyze key performance metrics, identify gaps, and drive improvements to enhance ramp time and productivity.
• Training Development: Collaborate with GTM leadership to create engaging training content, including certification rubrics, eLearning modules, and hands-on exercises.
• Facilitation & Coaching: Lead strategic training sessions, provide real-time feedback, and drive accountability in new hires.
• Reporting & Insights: Monitor new hire progress, deliver detailed reports on development milestones, and surface insights for leadership.

🤖 AI Enablement

This role requires a strong understanding of AI technologies and their application in enablement. You will play a critical part in leveraging AI to:

• Accelerate new hire ramp through adaptive onboarding paths
• Scale coaching and feedback via AI-driven simulations and content suggestions
• Embed intelligent automation across onboarding workflows in Wrike
• Partner with RevOps and Enablement Tools to ensure AI supports GTM productivity goals

We’re looking for someone who understands the role AI can play in reducing manual work, personalizing learning, and enabling our teams to move faster, smarter, and more confidently.

You will achieve your best if you have:

• 1+ year in a similar role within a SaaS organization or a professional qualification in a related field
• Proven program management skills with strong organizational capabilities
• Exceptional communication and stakeholder management skills
• Ability to handle multiple projects and priorities in a fast-paced environment
• Proficiency with Wrike is an advantage
• Self-motivated, proactive, and solution-oriented with a growth mindset
• Ability to work effectively both independently and as part of a global team

You will stand out with:

• Experience developing and facilitating training programs for GTM roles
• Proficiency with tools like Salesforce, SalesLoft, Vitally, Tableau, RISE, or Clari
• Knowledge of data analysis and reporting to measure program effectiveness

Perks of working at Wrike

• 28 calendar days of paid vacation
• Sick leave compensation
• Life insurance plan
• Health insurance plan
• Fitness plan (800 EUR/year)
• Parental leave
• 2 volunteer days
• Full-remote & On-demand access to Co-working space
• Utility allowance (30 EUR/month, subject to taxation)

Your recruitment buddy will be Monika Kučerová, Talent Acquisition Specialist.

#LI-MK1 

Who Is Wrike and Our Culture

Our persona 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.