Client Planning Manager

2 Hours ago • All levels

Job Summary

Job Description

The Client Planning Manager will manage a team of media planners and assist the Account Director, ensuring plans align with client objectives and agency trading goals. Responsibilities include delivering high-performance and innovative campaigns, supporting specialist teams, fostering client relationships, building media expertise, and ensuring appropriate investment. The role involves mentoring Account Executives and managing projects. The manager should demonstrate project management skills, client service skills, collaborative relationship with internal and external teams. Also, manage high-level budgets with multiple campaigns / bursts.
Must have:
  • Experience in a media role or agency.
  • Experience developing media strategies across the full media landscape.
  • Well-versed in media planning within an agency environment.
  • Experience managing annual high-level budgets with multiple campaigns / bursts.
  • Excellent client stakeholder management skills.

Job Details

The purpose of this role is to manage a team of media planners and assist the Account Director on a day to day basis. This is to ensure that their teams are delivering plans that deliver against client objectives whilst balancing agency trading objectives.

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

CARAT is an important part of our world-class offering -an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

We’re hiring for a Client Planning Manager as part of Carat in London.

Purpose of the Role

In this position, the Manager will provide support to the Account Directors and senior team alongside mentorship to Account Execs. The manager will deliver high-performance campaigns and will deliver innovation, and varied campaigns - alongside exceptional client servicing.

Support briefing of all planning solutions into specialist teams both in agency and inhouse and effectively assist translation of strategic plans into strong activations.

You’ll partner with clients, external agencies, as well as internal teams within dentsu to foster great relationships and deliver innovative, impactful, data-driven media plans that drive brand fame.

Supported by the senior team around you, build your planning expertise by developing a strong grasp of media theory, and consult multiple sources to validate & support media recommendations.

You will build understanding of commercial opportunities and trading focuses to ensure investment is guided towards the most appropriate partners.

Key Responsibilities

  • Exhibit first class project management skills which support the delivery of multiple live and upcoming campaign workstreams through effective mobilisation of agency and inhouse specialists, effectively prioritise and ensure all key deliverables and deadlines are met.
  • Support the delivery of outstanding client service for your clients and build trusted partnerships with them. Respond in a timely and accurate manner to requests for information, and work seamlessly with internal stakeholders and colleagues across the network in order to deal with their requests.
  •  Maintain a collaborative and respectful relationship with our specialist internal, and client inhouse teams which brings them upstream of key challenges and allows them to innovate and excel within their respective channels.
  • Master the Dentsu CCS suite of tools and use them to plan, optimise and rationalise our responses to clients briefs.
  • Demonstrate a strong understanding of the client’s products and services, and stay abreast of the changing dynamics within their industry and competitive set.
  • Responsible for actively mentoring and supporting Account Executives on the account, providing support building their media and tools knowledge, client servicing brilliant basics, and prioritisation of tasks.
  • Comfortable presenting own work, and leading meeting content both on teams and in face-to-face meetings, taking meeting notes, responding to questions both in the moment and as follow ups.
  • Support the finance process on the account ensuring your contributions are smooth and error-free, obtain POs in an accurate and timely manner, ensuring the PO tracker is kept up to date and that all spend commitments are adhered to by the media teams.

Qualifications + Skills

  • Experience within a media role or agency, client facing is preferable alongside people management experience.
  • Experience developing media strategies across the full media landscape, including AV, digital, OOH and partnerships.
  • Well-versed in media planning within an agency environment and experienced with planning tools.
  • Experience managing annual high-level budgets with multiple campaigns / bursts.
  • Excellent client stakeholder management, skilled at translating information between clients and media teams to deliver the best outcomes.
  • Clear and effective communication style

What we offer

  • This is a permanent role. 
  • The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursdays as a minimum.
  • As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their best selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

#LI-Hybrid

Location:

London

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in London, England, United Kingdom

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Read MoreBe a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Paris, Île-de-France, France (On-Site)

London, England, United Kingdom (Hybrid)

London, England, United Kingdom (Hybrid)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)

Hong Kong (On-Site)

Edinburgh, Scotland, United Kingdom (On-Site)

Pune, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Dentsu Aegis

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug