QA Manager

19 Hours ago • All levels

Job Summary

Job Description

As a QA Manager at Amazon Games, you will lead and manage a team of QA Engineers, fostering career growth and building a strong team culture. You will be responsible for resource planning, test strategy, and ensuring complete testing coverage. This includes creating test plans, executing tests, reporting defects accurately, and providing insights to production teams. You will collaborate closely with development teams and QA partners to ensure quality and meet design intentions. The role involves deep dives into team activity, focusing on defects and accuracy to provide actionable insights. The job description highlights key responsibilities such as leading the team, planning resources, creating and executing tests, and providing reports to improve the quality of the game.
Must have:
  • Experience in quality assurance team management
  • Experience managing manual testers
  • Experience in QA in the Games industry with AAA titles
  • Experience shipping titles from a QA leadership position
  • Deep knowledge of QA test practices, including test strategy definition, plans, case creation, JIRA management, and monitoring
  • Fluent in written and spoken English (Common European Framework C1/C2)
Good to have:
  • Experience preparing quality metrics and engaging with stakeholders to set and drive quality goals
  • Experience in communicating with development teams to collect design intentions and translate those into test strategy and test plans
  • Experience in recruiting, hiring, mentoring/coaching, and managing QA Engineers

Job Details

DESCRIPTION

At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans is developing and publishing live service AAA multiplayer games and developing original IPs, including New World: Aeternum and an upcoming title based on The Lord of the Rings, with our studios and teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games also publishes best-in-class games in close collaboration with developers, leading with Lost Ark from Smilegate RPG, THRONE AND LIBERTY from NCSOFT, and King of Meat from Glowmade, as well as the next major entry in the Tomb Raider series from Crystal Dynamics.

We are looking for an experienced quality assurance leader with a track record of delivering QA services on both in development & live titles. In this role, you will closely collaborate with development teams and QA partners, and drive gameplay testing & polish effort on the game, through test strategies, test executions & defect reporting. This is an opportunity to set a functional quality benchmark on Amazon Games titles.

Key job responsibilities
• Lead and manage a team of QA Engineers, fostering career growth, job expertize building and strong team culture
• Resource planning and resource management to correctly cover the assigned project on its timeline
• Test strategy, analyze game scope and features, drive and deliver test plans creation with value based test cases on assigned project.
• Partner with game teams and Dev QA, and sync on design intents and quality expectations on all game areas.
• Partner and integrate automation solutions and available test and game data in test strategy, resource planning and test executions
• Deliver complete testing coverage, ensure the reporting of all quality defects on assigned project with high accuracy and efficiency
• Deliver internal project reports, highlighting defect patterns and quality risks and provide recommendations to Production partners
• Constantly deep dive on team’s activity, obsessing over defects, quality and accuracy in providing actionable insights for Production teams


About the team
Welcome to Amazon Games Bucharest! Joining the ranks of the existing development teams in Orange County, Montreal, San Diego and Seattle, we’re excited to expand Amazon Games’ commitment to creating and publishing incredible games, and we’re on the lookout for talented folks to join us as we grow.

BASIC QUALIFICATIONS

- Experience in quality assurance team management
- Experience managing manual testers
- Experience in QA, in the Games industry, with evidenced Triple A HD titles testing
- Significant experience in shipping titles from a QA leadership position
- Deep knowledge of QA test practices for the full development life cycle, including test strategy definition, test plans & test cases creation, JIRA management, resource investment and test executions monitoring
- Fluent in written and spoken English (Common European Framework C1/C2)

PREFERRED QUALIFICATIONS

- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals
- Experience in communicating with development teams across all job functions to collect feature design intentions and quality expectations and translate that into test strategy and test plans
- Experience in recruiting, hiring, mentoring/coaching and managing teams of QA Engineers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About The Company

At Amazon Game Studios (AGS), we see gaming becoming the largest form of entertainment on Earth. Access to massive computing and communications has fuelled massive growth in the number of communities of players, broadcasters, viewers, fans and game developers of all sizes. At AGS, we are developing multiple AAA PC games in our Seattle and Irvine studios that harness the power of AWS and Twitch to create new community-driven game experiences. We are seeking the industry’s best to help us create, publish and support the multiple AAA PC games that we are developing.

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