Consultant

Sales Transformation Consultant

Hamburg, Germany

We Dream. We Do. We Deliver.

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle delivers holistic, end-to-end experiences that promote growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

Sales Transformation Consultant

Role Overview:

We are seeking experienced and dynamic consultants to help architect, orchestrate, and implement complex multi-year strategic business transformations. The role is pivotal in driving operational excellence and strategic alignment across businesses with a specificity in sales and service driven industries.

Additional Responsibilities:

• Assist in the design, architecture, and implementation of operating model transformation programmes.
• Be involved in the front and mid-office transformation design, including operating model development.
• Be part of the business transformation focusing on business operation models, sales and service optimization, and operational excellence.
• Assisting with direct operating model transformations, covering front, middle, and back-office functions.
• Be part of business operation assessments, identifying improvement areas and help prioritize initiatives.
• Assist and push accelerated transformation programs to help achieve cost reduction and implement new ways of working.
• Develop strategic ambitions, target pictures, and roadmaps for transformation journeys
• Execute value-oriented redesigns and reorganizations to optimize businesses
• Advise C-level management and set up and run effective change management measures and programs.
• Assist in adjusting plans to change business contexts. Find pragmatic and effective solutions to business realities.

Qualifications:

• A degree in business or a comparable field of study. A higher degree, Ph.D. or MBA, is an advantage.
• Minimum 3+ years of consulting experience in professional services, industry, or renowned consultancies.
• Exceptional communication and presentation skills, including C-level.
• Track record of being part of large-scale transformation programs.
• Solid expertise in operating model design, end-to-end process improvements, and operational excellence.
• Ability to develop and implement strategic roadmaps and transformation narratives.
• Collaborative team spirit and a continuous learning mindset.
• Experience in key account management is an advantage
• Fluent in written and spoken English, with high proficiency in German and/or French.

If you feel inspired by us, we'll probably be inspired by you. Join us now and apply online to make sure we match each other's expectations.

We look forward to hearing from you!

Benefits include:

• 25 days of vacation + 3 wellness days
• 2 Volunteering days to share the kindness of your heart with others
• Flexible working hours and home office
• Full access to Dentsu Academy, on-site learning sessions, online language courses
• Pet friendly offices (Munich & Hamburg)
• Company pension scheme
• Team events: company parties, monthly breakfasts, and pub quizzes
• Company bicycle leasing offer ("Jobrad")
• Snacks, fruits and coffee at the office
• Sabbatical
• BahnCard 50 for frequent business travelers
• Referral bonus programme
• Employee Assistance Programme from "PME Familienservice"
• Laptop + equipment
• Corporate mobile phone subscription

Inclusion and Diversity

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

#LI-MERKLE