CRM manager

2 Months ago • 3 Years + • Campaign Management

About the job

Job Description

As a CRM Manager at Growe, you will be responsible for planning and executing impactful campaigns using CRM tools, tracking results, and optimizing performance. You will also partner with cross-functional teams to support the launch of new geographical markets, ensure CRM readiness, and oversee reporting requirements. In this role, you will stay updated on CRM trends and best practices, continually enhance strategies and processes, and collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes. You will also manage daily CRM campaigns, overseeing activities to maintain high-quality standards, and process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.
Must have:
  • 3+ years CRM management experience
  • Proficiency with no-code CRM platforms
  • Upper intermediate English
  • Strong communication skills
Good to have:
  • Experience in the iGaming industry
Growe welcomes those who are excited to:
  • Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement;

  • Partner with cross-functional teams including the product team to support the launch of new geographical markets, ensuring CRM readiness; 

  • Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes;

  • Stay updated on CRM trends and best practices, continually enhancing strategies and processes;

  • Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes; 

  • Manage daily CRM campaigns, overseeing activities to maintain high-quality standards;

  • Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.

We need your professional experience:
  • At least 3+ years of hands-on experience managing CRM processes and marketing campaigns from briefing to setup;

  • Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io;

  • Upper intermediate English, with strong written and spoken communication skills;

  • Experience in the iGaming industry will be a plus.
We appreciate if you have those personal features:
  • High attention to detail, ensuring data accuracy across management reporting;
  • Strong analytical and decision-making abilities;

  • Ability to thrive in a fast-paced environment;

  • A passion for understanding and meeting customer needs.
We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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About The Company

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.


We focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. We dare to unlock potential and seize opportunities, from launching new iGaming brands in Asia, Africa, and Latin America to providing exceptional opportunities to our team players and an extraordinary chance to succeed.


Check out our vacancies and join our growing team of opportunities unlockers.


Let's grow together!

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