Delivery Advisor

2 Months ago • All levels • Operations

Job Summary

Job Description

As a Delivery Advisor at Tesla in Prague, you'll guide customers through the Tesla vehicle delivery process, ensuring a smooth and exceptional experience. Responsibilities include managing customer communication, ensuring accurate documentation, coordinating with internal teams (Delivery Experience & Service), performing vehicle handovers, addressing customer questions and concerns, and meeting delivery targets. You'll work closely with a team to deliver a seamless customer journey and resolve any issues to customer satisfaction. The role requires strong customer service, communication, problem-solving, and operational skills in a fast-paced environment. You'll be passionate about Tesla's mission and have the ability to manage multiple tasks and priorities effectively. Fluency in English and Czech is essential, along with a valid driver's license.
Must have:
  • Excellent customer service skills
  • Strong communication and problem-solving
  • Ability to manage multiple priorities
  • Detail-oriented and accurate
  • Fluent in English and Czech
  • Valid driver's license
Perks:
  • Career development
  • Further education opportunities
  • Competitive salary and benefits
  • Tesla shares or Cash Award
  • Health insurance
  • Employee discount

Job Details

What to Expect
As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a smooth and exceptional experience when they receive their Tesla vehicle.  

You're motivated, want to succeed, and be guided by Tesla's mission to accelerate the world's transition to sustainable energy. You'll be part of a larger sales and delivery team that works closely and flexibly together on all tasks. 

We offer 

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training) 

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything 

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy 

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount 

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

What You’ll Do
  • Delivery process: You take over the customer as soon as the order has been placed and guide them through the delivery proces
  • Detail-oriented: You accompany customers who have made their purchase without prior interaction with Tesla by ensuring that all required documents are completed correctly and on time
  • Customer advice and support: You will communicate regularly with customers to set the right expectations and inform them about the current status of delivery deadlines, as well as clarify customer questions and concerns regarding the delivery process and find solutions to any problems that arise 
  • Plan and prepare: You will coordinate with other members of the Tesla team, including the Delivery Experience team and the service team, on a daily basis to ensure a seamless and exceptional customer journey 
  • Completion and handover: Your daily priority is to perform vehicle handovers and ensure that all customers are happy with their delivery and that any issues are resolved to their satisfaction  
  • Success-oriented: Meeting or exceeding delivery targets and key performance indicators should motivate you every day 
What You’ll Bring
  • Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others 
  • Customer service: You have experience in dealing with customers, as well as excellent communication and social skills and the ability to build strong relationships 
  • Adaptable: You have strong operational skills and the ability to manage multiple tasks and priorities in a fast-paced environment 
  • Solution-oriented: You have good problem-solving skills and the ability to identify and solve potential problems before they arise 
  • Motivation: You have attention to detail and a focus on accuracy 
  • Language skills: You can communicate, read and write fluently in English and local language 
  • Eligible: You have a valid driver's license  

Similar Jobs

Homa games - Game Data Analyst - All in Hole

Homa games

Île-de-France, France (Remote)
1 Month ago
Powerintegration - MarCom Coordinator

Powerintegration

San Jose, California, United States (On-Site)
3 Months ago
Comscore - Sr. Data Analyst

Comscore

Reston, Virginia, United States (Hybrid)
21 Hours ago
Zoox - Staff/Senior Staff Software Platform Engineer

Zoox

Foster City, California, United States (Hybrid)
6 Months ago
Tencent - Senior Technical Director

Tencent

Los Angeles, California, United States (On-Site)
1 Month ago
Activate Games - Store Leader (Store Manager)

Activate Games

Culver City, California, United States (On-Site)
4 Weeks ago
Hawk Eye Innovations - Match Operations Assistant - Frankfurt

Hawk Eye Innovations

Frankfurt, Hessen, Germany (On-Site)
1 Week ago
Netflix - Sales Operations Senior Associate - Revenue Analytics & Insights

Netflix

New York, New York, United States (On-Site)
2 Weeks ago
PlayStation Global - GSOC Manager

PlayStation Global

San Mateo, California, United States (On-Site)
1 Month ago
ByteDance - (LOA) Leave of Absence Partner - HR Operations - AMS

ByteDance

San Jose, California, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

matchgroup - Lead Policy Manager

matchgroup

New York, New York, United States (Hybrid)
3 Weeks ago
Playdawn Consulting - Unreal Gameplay Developer (C++)

Playdawn Consulting

Ahmedabad, Gujarat, India (On-Site)
1 Day ago
The Walt Disney Company - Content Sales Administration Intern

The Walt Disney Company

Paris, Île-de-France, France (On-Site)
1 Month ago
Zones - Services Solutions Architect, Cloud

Zones

United States (Remote)
4 Months ago
PwC - Manager et Senior Manager Audit Industries & Services | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
7 Months ago
Remote.com - BI Analyst, SDR Programs

Remote.com

(Remote)
6 Hours ago
Mistplay - Senior Data Analyst I, Growth Analytics

Mistplay

Toronto, Ontario, Canada (Hybrid)
1 Month ago
Keywords Studios - Keywords Talent Community

Keywords Studios

United Kingdom (Remote)
1 Month ago
Wrike - Business Development Representative

Wrike

Manila, Metro Manila, Philippines (Hybrid)
1 Day ago
Whatnot - Head of Corporate Security

Whatnot

Los Angeles, California, United States (On-Site)
1 Day ago

Get notifed when new similar jobs are uploaded

Jobs in Central Bohemian Region, Czechia

Canva - Senior Computer Vision Engineer - Photo AI

Canva

Prague, Czechia (Remote)
3 Months ago
Room 8 Studio - 3D Weapons Artist, Middle

Room 8 Studio

Czechia (On-Site)
1 Month ago
Bohemia Interactive - Project Lead

Bohemia Interactive

Prague, Prague, Czechia (On-Site)
5 Months ago
VECTOR NORTH - [Vector North] Senior Gameplay Programmer

VECTOR NORTH

Prague, Prague, Czechia (Hybrid)
6 Months ago
Bohemia Interactive - Environment Designer

Bohemia Interactive

Prague, Prague, Czechia (On-Site)
5 Months ago
Enverus - Data Engineer

Enverus

Brno, South Moravian Region, Czechia (On-Site)
1 Day ago
NXP - Junior Developer of Systems Testing Infrastructure

NXP

Brno, South Moravian Region, Czechia (On-Site)
7 Months ago
Booming games - PostgreSQL Developer

Booming games

Prague, Prague, Czechia (On-Site)
1 Week ago
Veeam Software - Senior Manager, Field Channel Sales

Veeam Software

Prague, Czechia (On-Site)
6 Hours ago
Google - Product Engineer, Global Manufacturing Engineering

Google

Prague, Czechia (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Canva - Senior Manager, Revenue Operations

Canva

Los Angeles, California, United States (Remote)
1 Month ago
Google - Process Excellence Consultant

Google

Gurugram, Haryana, India (On-Site)
2 Days ago
Tesla - Supply Management Analyst

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Tesla - Delivery Advisor

Tesla

Bristol, England, United Kingdom (On-Site)
2 Months ago
Corsair - Sales Operations Representative

Corsair

Wokingham, England, United Kingdom (On-Site)
1 Month ago
People Can Fly - Live Operations Technician

People Can Fly

New York, United States (On-Site)
1 Month ago
Universal Music - Manager, eCommerce Operations

Universal Music

Nashville, Tennessee, United States (On-Site)
2 Weeks ago
Google - Operations Excellence Manager, Global Vendor Operations, YouTube

Google

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Netflix - Workplace Coordinator

Netflix

Manila, Metro Manila, Philippines (On-Site)
2 Weeks ago
Bally's Interactive - Treasury Operations and Systems Manager

Bally's Interactive

Malta, New York, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug