eCommerce & CRM Junior Project Manager -Associate

1 Month ago • 2-3 Years

About the job

Job Description

We are seeking a Junior Project Manager (PMO) with experience in developing requirements and analyzing digital products and services in the e-commerce, web, and mobile app, CRM domains. The ideal candidate is eager to learn new things in a professionally stimulating and innovative environment, studying and proposing solutions to the evolution of processes and products aimed at the end user. You will be part of the Customer Transformation team based in Milan and will participate in digital transformation projects for leading Italian and international companies. Within Customer Transformation, you can invest in your professional and career growth, following projects from the strategic design phase to the implementation phase. You will work with multidisciplinary teams of professionals in E-commerce, Customer Experience, and CRM to create memorable services for the end user. You will be involved with increasing responsibility in the following activities: * Project Management * Development of requirements * Analysis of digital products and services in e-commerce, web and mobile app, CRM * Project oversight from the strategic design phase to the implementation phase * Study and proposal of solutions, follow the evolution of processes and products aimed at the end user * Collaboration with multidisciplinary teams of professionals in E-commerce, Customer Experience, and CRM to create memorable services for the end user.
Must have:
  • 2-3 years of experience in consulting or system integration
  • Experience in web, mobile app, e-commerce, digital, and CRM
  • Experience in product company as a project manager, PMO, or product owner
  • Fluent English
  • Knowledge of project management terminology and criteria
  • Ability to formalize user requirements and functional analysis
  • Experience in designing and executing acceptance testing
  • Ability to manage business and IT stakeholders
  • Experience in managing technical development vendors
  • In-depth knowledge of English
Good to have:
  • Experience in developing web and mobile app services
  • Experience in developing e-commerce services/functionalities, Salesforce, and marketing automation tools (Commerce Cloud, Marketing Cloud, Service Cloud)
  • Experience in integrating and migrating technology solutions in complex enterprise ecosystems
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Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

Si ricerca un Junior project manager, PMO con esperienza, autonomo nello sviluppo di requisiti, analisi di prodotti e servizi digitali in ambito e-commerce, web e mobile app, CRM.

Il candidato ideale ha voglia di imparare cose nuove in un ambiente professionalmente stimolante e innovativo, studiando e proponendo soluzioni all’evoluzione dei processi e del prodotto rivolto all’utente finale.

La figura sarà inserita nel team Customer Transformation con sede a Milano e parteciperà a progetti di trasformazione digitale presso primarie realtà italiane e internazionali.

All’interno del Customer Transformation potrà investire sulla propria crescita professionale e di carriera, seguendo progetti dalla fase di disegno strategico a quella realizzativa.

La figura si confronterà con team multidisciplinari formati da professionisti in campo E-commerce, Customer Experience e CRM, per la realizzazione di servizi memorabili per l’utente finale.

Your Perspectives 

Sarai coinvolto con crescenti responsabilità nelle seguenti attività:

  • Project Management

  • Sviluppo di requisiti

  • Analisi di prodotti e servizi digitali in ambito e-commerce, web e mobile app, CRM

  • Presidio del progetto sia dalla fase di Disegno strategico per arrivare a quella realizzativa

  • Studio e proposta di soluzioni, seguire l'evoluzione dei processi e del prodotto rivolto all’utente finale

  • Confronto con team multidisciplinari formati da professionisti in campo E-commerce, Customer Experience e CRM, per la realizzazione di servizi memorabili per l’utente finale.

Your unique strengths

  • Fino a 2 anni di esperienza in primarie società di consulenza e/o System Integrator in ambito Web, Mobile App, E-commerce, Digital e CRM.
    oppure

  • Fino a 3 anni di esperienza in società di prodotto nel ruolo project manager, PMO e product owner, in progetti di integrazione e sviluppo di soluzioni digitali in ambito E- commerce, CRM, Web e Mobile App.

Nice to Have

  • Sviluppo servizi web, mobile app

  • Sviluppo servizi/funzionalità ecommerce, Salesforce e strumenti di marketing automation (Commerce Cloud, Marketing Cloud, Service Cloud)

  • Integrazione e migrazioni di soluzioni tecnologiche in ecosistemi entreprise anche complessi

Mandatory Skills

  • Inglese fluente

  • Conoscenza di terminologia e criteri di gestione progettuale (es. ciclo di vita predittivo vs adattivo, waterfall vs agile, SCRUM, gantt chart, issue log, CR, SAL, PMO)

  • Formalizzazione di requisiti utente e di analisi funzionali

  • Progettazione e realizzazione di test di accettazione

  • Gestione del rapporto con gli stakeholder business e IT

  • Gestione dei fornitori di sviluppo tecnico

  • Conoscenza approfondita della lingua inglese

  • Ottime capacità di comunicazione

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

View Full Job Description

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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