Education Team Intern

Company

At Actian we believe data should be a competitive advantage. Through the deployment of data technology, underpinned by a relentless and trusted service commitment, we help business critical systems transact and integrate at their very best. As a trusted leader in data management, integration, and analytics, our mission is to helping businesses unlock the full potential of their data to drive better decision-making and innovation wherever it resides — in the cloud, on-premises, or hybrid environments.

With a global team of experts and a culture of innovation, we’re dedicated to helping our customers solve their most complex data challenges.

Internship Overview

We are looking for interns to join us for our 2025Summer Internship Program! This 12-week program is set to begin June 2nd, so if you are looking for an incredible opportunity to partner with the best and brightest minds in the industry, apply today. This program has been designed with our interns in mind and includes structured learning plans, a dedicated buddy, and a focused capstone project that you will have the opportunity to present in our Internship Showcase!

What It’s Like Interning with Us!

Social Events— just because the internship is remote, doesn’t mean we don’t have time for fun! Recognizing the international nature of the program, we prioritize fostering global connection and networking opportunities among all the interns who participate. In the past, we have hosted remote events such as tie-dye shirt event, tiny camp fire—complete with smores(!!!), a murder mystery party, and so much more

Time with Executives— Interns all get a chance to connect with our executive team through panel discussions, 1:1s, Q&A meetings, and events

Workshops & Leader Connects — Interns all participate in Leader Connects where they get to learn more about Leaders in HCLSoftware, as well as workshops geared towards new professionals

Opportunity to travel – we will be hosting a hybrid orientation! For those that are interested in being in person for orientation, we will fly you to your closest resident office.

Position Overview

The Actian education team provides all of the educational content that is available in our Actian Academy.  This content helps our customers, partners, and colleagues to get the best from our products be that on-prem or in the cloud.  We are a significant contributor to the Customer Success organization.  The team builds all content in-house including animations and infographics.  The role will involve working across all disciplines we cover including subject matter expert content creation, storyboarding, voice over script creation, video production and finally publication into the Academy. 

Capstone Overview

The project that you will be working on will be to create engaging customer facing educational content for use by our customers to further their knowledge of our newly acquired Zeenea product.  

Base subject matter content will be derived from recordings of internal technical meetings and SME content received from across the organisation.

- You will be working as a member of the team, using our processes to generate storyboards in PowerPoint and accompanying voice over scripts in Word. 

- You will need to engage with our SMEs to ask questions or confirm doubts and become familiar with our internal knowledge resources such as our documentation, the Academy and Knowledge Base documents. 

- There will be an opportunity to work with the graphic designers to assist in producing video with either the Camtasia video production software or Synthesia.

- You will become familiar with JIRA to understand your work priorities, next task, track your time and report progress.

- You will be involved with team and daily stand-up calls to ensure work is continuing as required and to highlight any progress blocking issues.

- The Education team members reside in different locations across the globe UK, South Africa, and India so there are different time zones to work with.  

This is a challenging real-world project where you will need to diligently go about your duties to help us produce this important customer facing educational content to the level, we produce content and in a timely fashion.

• To be diligent in all that you do.  Demonstrate your abilities to use the resources around you to progress your tasks to completion.  Be sure to ask questions early to facilitate forward progress.
• Take time to engage with the Academy to learn about the Actian product range and in particular the product for which you will be mostly working with.
• Take time to understand the departmental processes to ensure your work is in the correct format for the next stage of the process and any future updates.  We have templates for storyboarding, an audio script template, and numerous templates in the graphic design department.  We have developed processes to help new members of the team come up to speed in a timely fashion but to also make sure that we are able to maintain the files once you have completed your time with us.
• As a team we all take some responsibility for administering the Actian Academy.  As a team member you will also need to take on some of these duties with our assistance.  You’ll gain knowledge for course and lesson creation along with the process for publishing content into the customer domain.
• A key aspect of this role and the Capstone Project is to put yourself in the customers shoes and always be checking and double checking that the content you are creating will guide our customers effortlessly to the desired outcome.  Any gaps in the SME information provided must be filled by performing research, reading documentation, asking questions and reviewing existing content in the Academy.  We use tools such as Synthesia and LearnExperts, with built in AI features, to assist but ultimately it will be on you to ensure the storyboards and scripts are the best they can be.  All content is rigorously reviewed before being sent into the production phase of the workflow.

• An excellent grasp and enjoyment of the English Language and grammar.  The ability to think about the best way to convey information to a customer via the audio script.  Sometimes changing a sentence structure can be a game changer!
• A creative mindset for visualizing concepts via an infographic or simple animation.  A picture speaks a thousand words, so they say.  This is true so long as it’s the correct picture!
• A desire to tell a ‘how-to’ story to a customer in the most succinct and engaging way possible.  We want our customers to have the best factual educational experience we can provide them.
• Be a great team player but also able to work on your own initiative.

• Must be actively enrolled in a college degree program
• Must be legally authorized to work in the Country of Employment

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.