Food & Beverage Attendant

1 Month ago • All levels

Job Summary

Job Description

Join the Food & Beverage team at Pullman Cairns International, contributing to exceptional guest experiences in both restaurant and event settings. Responsibilities include setting up and managing dining and function spaces, taking and delivering orders efficiently, maintaining high standards of cleanliness, and recommending menu items with a positive attitude. The role requires previous customer service or hospitality experience, a friendly and team-oriented demeanor, and the ability to work a flexible roster including nights, weekends, and public holidays. The company offers extensive career development opportunities within the Accor global network, including training and discounts.
Must have:
  • Friendly and customer-focused demeanor
  • Previous customer service/hospitality experience
  • Positive team player
  • Responsible Service of Alcohol (RSA) Certification
  • Availability for rotating roster
Perks:
  • Global accommodation and F&B discounts
  • Modern training platform
  • Recognition of service anniversaries

Job Details

Company Description

Come and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently! We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose to your life. By joining the team, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

WE SEEK OPPORTUNITIES I WE CONNECT WITH MEANING I WE MAKE AN IMPACT

Our Service spirit, call to action that brings us together with a shared purpose, we believe that true progress is collective. We embrace a shared responsibility to shape a positive and inclusive future for all. We hire for personality and train for skill.

Our esteemed hotel is centrally located in Cairns City. Our property features 324 elegantly appointed rooms, 18 versatile meeting spaces, Coco’s Kitchen and Bar, as well as in-room dining services. We're on the lookout for passionate, guest-focused food and beverage attendants ready to bring energy and excellence to our vibrant team.

Job Description

Join the Food & Beverage team at Pullman Cairns International and bring your passion for service to life across Coco’s Kitchen + Bar and our banqueting operations. From elegant restaurant dining to large-scale events, no two days are the same. You'll play a key role in delivering seamless, five-star experiences that leave a lasting impression on every guest.

What you’ll be doing:

  • Providing warm, attentive service in both restaurant and event settings
  • Setting up, operating, and packing down dining areas and function spaces
  • Taking food and beverage orders and delivering them with efficiency and care
  • Upholding high standards of cleanliness and presentation throughout service
  • Recommending menu items and confidently upselling when appropriate
  • Creating a positive guest experience with your welcoming, can-do attitude

Qualifications

We are looking for candidates who are passionate about growth and development, and who are committed to making a meaningful impact within our team. If you're driven to elevate the guest experience and contribute to the success of a premier 5-star hotel, we want to hear from you. 

  • A friendly and customer-focused demeanour
  • Previous experience in customer service or hospitality role
  • Positive team player who thrives in a fast-paced environment
  • Current Responsible Service of Alcohol (RSA) Certification
  • Availability to work a rotating roster, including nights, weekends, and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

  • Immediate access to global accommodation and F&B discounts
  • #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
  • Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

  • We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

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