Implementation Specialist, Transformation Initiatives

About the Brand

Springer Nature’s Group Publishing Operations team (GPO) performs and oversees manuscript screening operations across Springer Nature's journals portfolio. GPO also manages the various peer-review systems used by authors, editors and reviewers as part of submit-to-accept processes. 
 Our 'article-level' activities are largely supported by 300+ BPO staff across multiple locations. Our 'journal-level' activities are largely supported by ~40 Springer Nature staff across multiple locations, who also contribute to projects in one of three main areas: technology, transformation and quality. 

About the Role

The Implementation Specialist, Transformation Initiatives will manage their own portfolio of journals and partner with Publishing teams to run their journals in a ‘Production-ready’ way, while facilitating submit-to-accept workflows and compliance with policies. In collaboration with the Manager, Transformation Initiatives (as well as the rest of the Transformation Initiatives team and the wider GPO team), the Implementation Specialist, Transformation Initiatives will also coordinate and oversee all journal transformation activities led by GPO (e.g. transfers of journals between publishers/PRSs/service

providers/workflows/systems; journal launches/closures; publishing model changes; etc). 

Role Responsibilities 

Journal care 

• Gather system requirements from publishers, editors and service providers. 

• Set up, maintain and administrate peer review systems. 

• Conduct presentations and training sessions for internal and external stakeholders. 

• Ensure quality of article-level activities and act as an escalation point for individual journals. 

• Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations staff, as well as external editors, reviewers, authors and service providers).  

• Maintain journal-specific records and documentation. 

Transformation Initiatives 

• Support, coordinate, oversee (as appropriate) the planning and/or delivery of any transformation initiative led by GPO.  

Other responsibilities 

• Be an advocate for continuous improvement, quality and efficiency. Foster a culture of openness, transparency and collaboration within the team and with our stakeholders. 

Experience, skills and qualifications

Experience 

Essential 

• Contributing to (sometimes interconnected) business projects. 

• Working with a wide range of global stakeholders. 

Desirable 

• Previous experience in a publishing and/or support role. 

• Business analysis and data analysis. 

Skills and Knowledge 

• A technically minded approach to solutions.  

• Ability to translate the needs of the business into new projects. 

• Understanding of publishing workflows. 

• Excellent organisation skills to contribute to multiple concurrent projects and competing priorities. 

• Excellent written and verbal communication skills; able to communicate with individuals at all levels and on a global scale. 

• Excellent numeracy skills with proven attention to detail. 

• Excel and PowerPoint proficiency. 

• Good problem solving/logic/analytical skills. 

• Proactive and able to lead projects alone as well as part of a large group. 

Qualifications 

• Degree or equivalent work experience. 

• Formal project management qualification such as PRINCE2 desirable. 

Eligibility

In accordance with our internal career movement guidance, 12 months in current role is a requirement before applying to a new role

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers

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