INDIA TRADE SUPPORT ASSOCIATE

1 Month ago • All levels • Administrative

About the job

Job Description

The INDIA TRADE SUPPORT ASSOCIATE is responsible for providing comprehensive trade support, troubleshooting, and system maintenance for a financial trading environment. Responsibilities include managing daily trading operations, ensuring system connectivity and data integrity (market broadcasts, security masters, positions, and funds), monitoring trading systems, optimizing trading ports, performing reconciliations, and managing the shutdown and startup of trading components. The role also involves managing physical infrastructure in data centers (server and network maintenance, hardware troubleshooting, and RMA processes), handling tech shipments, maintaining vendor relationships, creating technical documentation, and coordinating regulatory audits. The candidate will also resolve exchange and regulatory alerts and communicate with compliance teams.
Must have:
  • Linux OS expertise
  • Python & Bash scripting
  • NISM VIII & VII certifications
  • Exchange data center experience
  • Server, network & TCP/IP knowledge
  • SEBI cyber regulation understanding
Perks:
  • 40 paid days off
  • Competitive salary
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The Trade Support Associate is expected to perform a trade support function with a bent networking mindset to tackle real-time systems-related challenges.

What You’ll Be Doing:

  • Proper bringing-up of the trading environment, managing the beginning of the day, and troubleshooting of breaks arising in trades, positions, drop copy, market broadcasts, and ancillary financial data required to keep the trading up and running in good health. 
  • Ensure exchange trading ports connectivity, market broadcasts, loading of security masters, overnight positions, funds exposures, and troubleshooting, if needed.
  • Continuous monitoring of the trading systems, optimization of the trading ports, and real-time recon for the trade drop copies and positions.
  • Ensure the correct shutdown of all trading components and prepare the system for the next day.
  • Support the lifecycle process of physical servers, networks, and other IT infrastructure components in the data centers. 
  • Physical installation and maintenance of server and network components in the data centers with the help of remote hands.
  • Troubleshoot hardware faults and coordinate the RMA process with the suppliers.
  • Handling incoming and outgoing tech shipments and deliveries.
  • Ensure good business relationships with hardware vendors and hosting partners.
  • Create and maintain technical documentation of our physical infrastructure and related processes.
  • Coordinate and manage periodic regulatory audits such as Internal, Systems, Cyber, and Exchange audits and clean closure.
  • Resolution of Exchange and Regulatory alerts/investigations/ suspicious activity and communication with India Head and regional compliance, as well as the progress of any reviews and investigations and highlight high-risk matters or regulatory issues.

What We Look For In You:

  • Graduate / Post-Graduate in technology with an interest in Finance.
  • In-depth knowledge of and experience with Linux operating systems.
  • Strong command over Python and Bash scripting.
  • NISM certification Series-VIII and VII are a must.
  • Strong experience in Exchange data center and technology architecture, racking, and cabling. 
  • Understanding the server, data storage and network hardware, TCP/IP protocols, operating systems, and networking. 
  • A clear understanding of the Cyber regulations prescribed by SEBI and other regulatory bodies and managing compliance.

Why Should You Join Our Team?

  • Great challenges with many opportunities to prove yourself 
  • A welcoming group of highly qualified international professionals
  • Comfortable office in Mumbai
  • 40 paid days off
  • Competitive salary
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