Lifecycle Marketing Specialist

2 Months ago • 3 Years +

Job Summary

Job Description

The Lifecycle Marketing Specialist will manage CRM activities, including email and push notifications, to support company objectives for a new game. Responsibilities include creating art briefs, copy, and reports, collaborating with cross-functional teams, executing tests, and improving efficiency. The specialist will also ensure high standards and best practices while increasing player health and lifetime value. The role requires a detail-oriented, team-focused individual passionate about games and dedicated to driving successful marketing campaigns.
Must have:
  • 3+ years of CRM or Lifecycle Marketing experience
  • Experience with HTML, SQL, and Content Management Systems
  • Experience in warming up new IPs and monitoring domain reputation
  • Demonstrated success in deploying effective marketing communications at scale

Job Details

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview:

The Lifecycle Marketing Specialist is responsible for the day-to-day, hands-on execution of CRM activities, focused on email, push notification, and other CRM channels to support company and business unit objectives for our new game. This includes ownership of the setup, maintenance, copy, art, and reporting. This position requires a collaborative professional who is highly executional and creative, who can work in a fast-paced environment of operating live games.

What You'll do:  

  • Coordinate creating art briefs, copy, text/HTML email templates, target segmentation, tests, etc.
  • Generate weekly and monthly campaign performance reports, identify drivers, and make recommendations for improvement.
  • Develop positive relationships with cross-functional partners (studio, tech, engineering, marketing, creative, etc.).
  • Flawlessly execute tests and tactics that increase player health and lifetime value.
  • Embrace established processes and find opportunities to improve the efficiency of the role.
  • Ensure the highest standards, employ best practices, and foster accountability.

What you bring:

  • Bachelor’s degree
  • 3+ years of experience in CRM or Lifecycle Marketing roles (B2C only)
  • Hands-on experience with HTML, SQL, and Content Management Systems like Braze/Leanplum/Moengage
  • Must have experience in warming up new IPs and monitoring domain reputation
  • Demonstrated success in deploying effective marketing communications at scale
  • Inquisitive action-biased mind, appropriately focused on customer and business-critical metrics
  • Self-starter with the ability to thrive under pressure in a fast-paced environment
  • Effective producer of high-quality work with a desire to increase responsibility
  • Proven ability to learn technology quickly
  • Versatile, flexible, and trainable
  • Able to effectively balance and prioritize multiple tasks
  • Strong communication, copywriting, organizational, and project management skills
  • Attention to detail
  • Team-first attitude
  • Passion for games

What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

 

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).  

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About The Company

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play!

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