Lightspeed LA: Social Media Community Manager

9 Months ago • All levels • Community Management • $64,900 PA - $162,280 PA

Job Summary

Job Description

Social Media Community Manager for AAA game studio, must have gaming industry experience, community management skills, and social media expertise.
Must have:
  • Gaming Industry
  • Community Management
  • Social Media
  • Social Best Practices
Good to have:
  • Creative Thinking
  • Strategic Thinking
  • Communication Skills
  • Collaboration Skills
Perks:
  • Free Daily Lunch
  • 401k Match

Job Details

Responsibilities:

Welcome to Lightspeed LA, the first U.S.-based, AAA game development studio for Tencent Games. Lightspeed LA is focused on building open-world games that emphasize an ambitious living world, sophisticated player-driven gameplay, and mature, thoughtful storytelling. We are developing the first in a series of genre-defining titles.

Why join Lightspeed LA?

For us, it’s not only about the exciting, new AAA open world game we’re developing but also about team values and studio culture. We foster an open and transparent environment where everyone feels comfortable providing constructive feedback about all aspects of our games.

  • We encourage the showing of work that’s still in progress.
  • We don’t attack or question unfinished work, we celebrate its promise.
  • We have a No Blame Culture where we blame the problem, not the person.

This is a safe place to fail, and we don't view failure as a negative, but as the natural result of pushing boundaries and trying new things. We create together. We face Challenges Together. We succeed together.

About this position at Lightspeed LA

This is an exciting opportunity for an experienced and passionate Social Media Community Manager to join our in-house team to work on a new and exciting open-world, AAA game. We are seeking someone who will bring passion to the role, collaborating closely with Marketing and Publishing and other disciplinary teams, to help create and foster a community of ambassadors for our game and studio. Below is an outline of responsibilities and some of the qualities we look for in the ideal teammate.

Requirements:

  • Formulate strategies and tactics to facilitate the substantial expansion of social media presence for a new IP and gaming studio. The focus is on fostering heightened engagement rates, alongside increasing reach and follower counts.
  • Develop a comprehensive community management strategy, actively cultivating conversations and promptly responding to those interacting with our content.
  • Engage with influencers and content creators and work to develop successful relationship management to amplify the game's presence.
  • Take ownership of the content calendar for all brand social media channels. Collaborate closely with the Corporate Communications team to maintain a consistent brand voice and ensure relevance to the audience. Responsible for ideating content and storytelling, collaborating with the creative team for execution.
  • Collaborate effectively with marketing/publishing teams, development teams, and external partners to amplify our media hits across all channels. Repurpose content strategically to drive awareness, consideration, and conversions.
  • Oversee and manage the budget and relationship with social media agencies, ensuring alignment with organizational goals and strategies.
  • Responsible for monitoring and optimizing the posting schedule, incorporating best practices; utilize content platform to schedule posts and analyze data

Requirements:

  • Proven experience in community management within the gaming industry.
  • Familiarity with social best practices within the gaming and entertainment landscape.
  • Experience in building and cultivating a social community from the ground up.
  • Demonstrate a profound understanding of social media, adapting to the changing landscape, and staying up-to-date with the latest trends

Desirable Skills & Experience:

  • Creative and strategic thinking with a passion for innovation and optimizing performance.
  • Strong communication and collaboration skills.
  • Passion for staying current with newest social platform updates and ability to build relationships with those partners

Perks and Benefits:

Just some of the benefits of working with us here at our newly built studio in Irvine, CA.

● Free daily lunch

● Beverages, fresh fruit, and snacks

● 401k with employer match

● Monthly Cell phone bill reimbursement

● Financial wellness sessions

● Flexible spending account

● Team building and company outings

● Parental leave for new parents

● Company paid health insurance

● Life and disability insurance

● Employee assistance program

● Wellness training

● Travel insurance

● Preventive care

If the above sounds like you, or if you’d like to know more about the role, we’d love to hear from you to see if we might be a good fit for each other! Contact us for more information about this exciting opportunity.


 

Location State(s)

California


 

The base pay range for this position in the state(s) above is $64,900 to $162,280 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

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About The Company

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.


Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good. Our communication and social services connect more than one billion people around the world, helping them to keep in touch with friends and family, access transportation, pay for daily necessities, and even be entertained.


Tencent also publishes some of the world's most popular video games and other high-quality digital content, enriching interactive entertainment experiences for people around the globe.


Tencent also offers a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.


Tencent has been listed on the Stock Exchange of Hong Kong since 2004.

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