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Pega Infinity Lead

Ontario, Canada (Hybrid)

Pega Infinity Lead

12 Hours ago • 4-8 Years

About the job

Summary

This Pega Infinity Lead role at Ness Canada requires extensive experience with Pega BPM, Pega Infinity, and Pega 8 development, particularly in Case Management. Responsibilities include providing technical support, resolving production issues, interpreting technical designs, developing code, and collaborating with other departments. The role also involves release planning, application monitoring, automation implementation, and troubleshooting. Strong Java, shell scripting, database (Oracle, MySQL), and cloud (Azure) skills are essential. The ideal candidate possesses a Pega CSSA certification (preferably on Infinity & 8.x or later) and excellent communication and problem-solving skills.

9 skills required for this role

Test your skills to join the top 1% applicants for this job

java

shell

javascript

hibernate

spring-boot

azure

mysql

innovation

oracle

Must have:

Pega CSSA certification (Infinity & 8.x)
Extensive Pega BPM & Infinity experience
Case Management implementation expertise
Java, Shell Scripting, Database skills
Azure Cloud experience
Strong problem-solving & communication

Good to have:

Spring Boot, JSF, JavaScript, WebSphere, Hibernate
NewRelics monitoring tool experience

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Description

Position at Ness Canada, Inc.

Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech partner, we help engineer your company’s future with cloud and data. For more information, visit www.ness.com

We are problem-solvers, architects, strategists, implementors, and lifelong learners. We collaborate with each other and with our clients to help them meet their short- and long-term technology goals. Our culture is open, transparent, challenging, and fun.

We hire smart, self-starters who thrive in an open-ended environment to figure out what needs to be done and take ownership in delivering quality results

Job Title: Pega Infinity & Pega Lead

Required Skills:

Should have at least Pega CSSA certification (Ideally on Infinity & 8.x version or more)
Extensive Exposure with Pega BPM
Must have extensively worked on Pega Infinity & Pega 8 development especially with Case Management
Hands on exposure & has implemented rules like Data Pages, Report Definition’s, Data Transforms, SLAs, Decisioning, and Agents.
Basic Pega knowledge like flows, sections, activities, reports, integration, agents, deployments
Java with Shell script, Oracle, MySQL, Spring Boot, JSF, JavaScript, WebSphere, Hibernate
Azure Cloud experience with certification at Dev / Dev Ops level
Provided senior level system analysis, design, development, and implementation of applications and databases for client/server-, Web-, and/or PC-based software or middleware.
Holds bachelor’s in computer science.
Worked with Monitoring tool like NewRelics.
Translated technical specifications, and/or logical and physical design into code for new or enhancement projects for internal clients
Good Client Interfacing and communication skills
Good problem-solving skills, communication and interpersonal skills
Proven ability to handle multiple assignments, tight timelines and manage through project obstacles to consistently deliver results
Systems analysis and implementation of new features
Application/environment monitoring and supporting. Ability to diagnose and resolve software issues - be ready for providing on-call support
Plan, test and execute production releases

Responsibilities:

Provide technical support for our in-house application to triage, resolve, and conduct RCA on Sev 1 and Sev 2 incidents
Interpret technical designs for implementations, or review those created by team members, to deduce why production issues may be occurring
For issues that require coding changes, develop and oversee technical development that is in line with our established architecture, technical designs, and development standards
Act as the primary prod support technical contact for our application end users
Understand the overall product roadmap as articulated by agile coach/product owner and translate roadmap into team specific release planning and sprint planning, Monitoring applications and infrastructure alerts, and reacting quickly
Recommending and implementing solutions to mitigate repeat product issues
Taking ownership and responding to open support tickets
Closing open support tickets by adhering to the production support service level agreements
Identifying and implementing automation opportunities to ensure success
Troubleshooting production issues. Working closely with the end users to close the issue.
Collaborating with other departments, Solution Architects to validate the design.
Enhancing system performance
Developing, testing, and maintaining Java-based applications
Writing clean, efficient, and well-documented code
Analyzing user and system requirements
Designing database architecture
Validating software functionality and security
Suggesting improvements

Why Ness

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. At Ness, we treat our values of rigor, innovation, and partnership with the highest priority, and they are placed at the very core of our business — to guide us through our daily operations and interactions with our customers.

We offer our employees exciting and challenging projects across a diverse range of industries, as well as the opportunity to collaborate with a group of forward-thinking, capable partners around the globe.

Discover Ness Digital Engineering by visiting our website www.ness.com

Do you feel like not checking every single requirement?

At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity. Also, we are aware of the studies that have shown that women/people of color/introverts are less likely to apply to jobs unless they meet every single qualification.

So, if this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.

Let’s meet and you may just be the right candidate for one of our roles.

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