Procurement Manager - Professional Services, AMS

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact for ourselves, our company, and the users we serve. Join us. Our Vision: The Procurement team is committed to delivering top-notch purchasing solutions and constructing a global platform for sourcing resources. We achieve this by offering professional procurement resource management, carefully selecting high-quality suppliers, and effectively managing supplier performance. Our ultimate goal is to enhance the efficiency, cost-effectiveness, and compliance of the company's procurement activities, while also cultivating a healthy and long-term business ecosystem. Position Impact: We are looking for an experienced Procurement Manager to take charge of our company's service outsourcing operations, with a particular emphasis on Third-Party Associate (TPA) services in the Americas (AMS) region. This role demands strategic thinking to secure cost-effective deals and reliable suppliers, the ability to identify resources for our rapidly expanding businesses across different sectors and regions in the AMS area, and close engagement with key stakeholders to define valid demands and optimal supplier strategies. Additionally, ensuring business compliance for effective risk control is a crucial part of this position. Responsibilities: 1. TPA Focused Sourcing - Thoroughly assess potential TPA suppliers, considering factors such as their local market presence, regulatory compliance capabilities in the AMS region, and their track record in handling complex outsourcing projects. 2. Process Optimization - Implement and optimize procurement processes specifically tailored to the TPA service landscape in the AMS region. This includes streamlining the tendering process, negotiating favorable contract terms, and leveraging local market insights to reduce costs without sacrificing service quality. - Continuously review and improve existing procurement procedures to enhance overall efficiency, taking into account the unique regulatory and cultural factors in the AMS region. 3. Supplier Performance Management - Manage TPA supplier deliverables in the AMS region, ensuring that they meet or exceed the agreed-upon service-level agreements. Establish performance measurement systems tailored to the TPA service providers in the region, aiming to increase vendor competition, secure supply, and enhance the efficiency and flexibility of TPA services. - Regularly evaluate TPA supplier performance, provide constructive feedback, and work with underperforming suppliers to develop improvement plans. 4. Stakeholder Collaboration - Collaborate closely with business owners across the AMS region, applying strong business acumen to define procurement and supply strategies for TPA services. Understand their specific business needs, growth plans, and pain points, and translate these into actionable procurement strategies. - Provide feasible and innovative advice to help businesses in the AMS region scale quickly, taking into consideration the local business environment, regulatory landscape, and the availability of TPA resources.

Minimum Qualifications: - 5+ years of progressive experience within the Professional Services indirect category. - Proficient in negotiation and contract management. - Outstanding communication and interpersonal skills. - Skilled in data analysis, decision-making, and complex problem-solving. - Capable of handling ambiguity, managing conflicts, and navigating change. - Willingness to travel within the region as needed. Preferred Qualifications: - Have relevant experience in TPA-related procurement in the AMS region or a similar geographical scope. - Professional certifications in procurement (e.g., CSCP, CPM, CPP, or equivalent). - Prior experience working in fast-paced multinational companies, preferably within the tech industry. - In-depth knowledge of procurement regulations, best practices, and market trends in the region. - Familiarity with procurement software and tools such as SAP and Coupa. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2