Product Manager - CMS Platform (SaaS, Multi-Site)

2 Weeks ago • 3-5 Years

Job Summary

Job Description

The Product Manager will support and scale an enterprise-grade CMS platform for multi-site organizations. Responsibilities include refining workflows, improving usability, and driving feature development such as centralized content management, performance dashboards, and scalable templates. They will collaborate with engineering, design, and data teams, gather feedback from client stakeholders, and contribute to optimizing workflows and site publishing processes. The role involves managing data dashboards, owning product documentation, and acting as a liaison between teams and clients to ensure value delivery.

Must have:

3-5 years of product management experience, ideally with SaaS or CMS-based platforms
Experience working with live digital products and iterating based on feedback
Familiarity with content management workflows, SEO best practices, and site governance models
Excellent communication and organizational skills across technical and non-technical teams
Comfortable navigating agile environments and remote cross-functional collaboration

Good to have:

Experience in multi-location industries (e.g., retail, healthcare, veterinary, or franchise organizations)
Familiarity with tools like Contentful, WordPress VIP, or enterprise CMS systems
Proficiency in Figma, Jira, Confluence, or similar product and design tools

11 skills required

11 skills required for this role

Add these skills to join the top 1% applicants for this job

confluence

jira

seo

figma

communication

agile-development

cross-functional-collaboration

innovation

cross-functional

saas-business-models

organisational-skills

Job Details

Position Overview:

We’re looking for a Product Manager to support and scale our enterprise-grade CMS platform, designed for multi-site organizations managing hundreds of digital properties. You’ll help enhance our SaaS solution by refining workflows, improving usability, and driving the development of features that matter most to our clients—like centralized content management, performance dashboards, and scalable templates.

This role is ideal for a PM who enjoys working on a live platform, collaborating with cross-functional teams, and aligning client needs with practical, impactful improvements.

ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

Key Responsibilities:

Support the evolution of an existing CMS platform serving hundreds of client sites
Work closely with engineering, design, and data teams to refine features and enhance the platform’s capabilities
Partner with client stakeholders to gather feedback, define requirements, and prioritize updates
Contribute to the optimization of workflows, role-based access controls, and site publishing processes
Help manage the delivery of data dashboards and analytics features that empower marketing and operational teams
Own product documentation, sprint planning, backlog grooming, and release coordination
Monitor usage metrics and user feedback to guide ongoing product improvements
Act as a liaison between internal teams and clients to ensure continued value delivery post-launch

Basic & Preferred Qualifications:

3–5 years of product management experience, ideally with SaaS or CMS-based platforms
Experience working with live digital products and iterating based on feedback
Familiarity with content management workflows, SEO best practices, and site governance models
Excellent communication and organizational skills across technical and non-technical teams
Comfortable navigating agile environments and remote cross-functional collaboration
Experience in multi-location industries (e.g., retail, healthcare, veterinary, or franchise organizations)
Familiarity with tools like Contentful, WordPress VIP, or enterprise CMS systems
Proficiency in Figma, Jira, Confluence, or similar product and design tools

We are proud to offer a competitive salary alongside a strong healthcare insurance and benefits package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.