Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
AssociateJob Description & Summary
Customer Service
▪ Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately
▪ Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
▪ Operate the switchboard
▪ Screen and route incoming telephone calls, take messages, and answer incoming queries
▪ Maintain visitor and caller logs
▪ Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators
▪ Answer queries from visitors and callers, and refers them to the appropriate person
▪ Perform general maintenance of the reception area
▪ Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)
▪ Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)
▪ Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)
▪ Support office manager in events planning and organization
▪ Act in accordance with regulations
▪ Perform other administrative duties as required
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.