Sales Lead, Small Business

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

The Role 

You’ll play a pivotal role in driving our ambitious growth targets. 10% of businesses bank with Monzo Business in the UK. We’re now setting our sights on the switcher market - helping established businesses find Monzo. You’ll drive exploring, designing, testing and eventually scaling a sales go to market motion to expand our footprint in the switcher segment and create pathways for sustainable growth.

To succeed, you should be excited about B2B sales and be experienced in strategic problem solving for establishing a sales team, designing and building out a sales GTM motion and team, and running a sales team in a high pace and ambiguous environment. 

🔑 You’ll play a key role by...

• Developing and validating our sales GTM strategy: Collaborate with the collective leadership to develop & validate a strategy that aligns with Monzo’s long-term vision and business objectives: identify the best product, customer segments, and sales approach.
• Creating structure and focus for the exploration of sales GTM: Drive decision making, execution and measurement. Analyze results and make recommendations for action in a timely manner.
• Evaluating and executing the best sales model: assess the benefits of an in-house team vs. external providers, and implement the chosen approach (subject to your recommendation to go ahead or not).
• Testing and refining our sales approach: launch pilots, set up infrastructure, define key success metrics, measure success and iterate based on real-world insights - balancing scrappy and sustainable, scalable approach to move thoughtfully at pace.
• Executing cross-functionally: Work cross-functionally with marketing, product, and operations to create go-to-market plans and solutions that meet our customer needs and ensure seamless execution and alignment.
• Managing day-to-day operations: with a focus on performance against key sales metrics and to drive strategic decisions about sales as a GTM motion.

🤩 We’d love to hear from you if you have…

• Proven Sales Leadership: Extensive experience leading B2B sales teams in FinTech, SaaS, or Financial Services, with success in building and scaling high-performing teams in fast-paced settings.
• Hands-On Sales Experience: Proven experience as a quota-carrying B2B sales rep with a consistent track record of exceeding targets.
• Strategic Problem Solving: Experienced strategic problem solver with hands-on experience designing and executing sales GTM motions from scratch.
• Execution: Hands-on experience in setting up and leading sales in multiple models, whether building an in-house team or managing an external provider.
• Collaborative & Influential: Skilled in aligning stakeholders, resolving conflicts, and communicating effectively across teams to drive decisions and results.
• Data-Driven & Analytical: Comfortable leveraging data to define KPIs, measure performance, and guide strategic decisions.
• Motivated & Mission-Aligned: A self-starter who thrives in ambiguity, passionate about Monzo’s mission, and eager to build a sales function from the ground up.

🌈 The application journey has 5 key steps:

1. Recruiter Call (30mins)
2. Initial Call (45 mins)
3. Role Specific Call (1 hour)
4. Case Study (1 hour)
5. Final (30 minutes)

Our average process takes around 3-4 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on core-hiring@monzo.com

🙌 What’s in it for you:

📍 This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here 

#LI-KS1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊