Senior Implementation Manager, Go-To-Market

1 Month ago • All levels

Job Summary

Job Description

As the Senior Implementation Manager, GTM, you will be responsible for driving excellence and efficiency across the global sales organization. This involves creating and implementing best practices across all GTM regions and optimizing data-driven decision-making through process and sales tool implementations. Key responsibilities include leading cross-functional projects, designing and redesigning GTM processes, collaborating with stakeholders, translating business objectives into technical requirements, defining project scope, communicating expectations, and mitigating risks. The role requires strong project management skills, communication abilities, and experience in a fast-paced, high-growth environment.
Must have:
  • Lead cross-functional projects from start to finish.
  • Effectively communicate complex ideas to various audiences.
  • Expertise in all phases of the project lifecycle.
  • Good knowledge of change management processes.
  • Exceptional problem-solving and decision-making skills.
  • Experience in a high-growth, fast-paced software company.
  • Experience working with global sales and IT teams.
  • Excellent written and verbal communication skills in English.
Good to have:
  • Experience with ERP and CRM systems, specifically SFDC.
  • Experience with CPQ implementation.
Perks:
  • Gym with equipment.
  • Private health insurance.
  • Employee association activities.
  • Individual development plans.
  • Bicycles for use.
  • Flexible working from home policy.

Job Details

As the Senior Implementation Manager, GTM you will be responsible for enabling excellence and efficiency at scale across the global sales organization.  Creating, redesigning, and operationalizing best practices across all 10 GTM regions. With a deep understanding of the GTM business, you will drive large process and sales tools implementations that deliver optimization for data driven decisions.

Additionally, you will be heavily involved in key strategic projects in close cooperation with key stakeholders throughout the global organization, all supporting Milestone Systems’ strategy.

For the right candidate, this is a chance to be part of a fantastic, exciting, and ambitious journey with a growing, global industry leader with unique and innovative solutions and a very prosperous future.

Key Responsibilities
As a Senior Implementation Manager, GTM, you will be responsible for:

  • Responsible for leading the planning and implementation of cross-functional projects critical to unlock revenue, currently taking over a Greenfield SalesForce Project
  • Ownership over project deliverables and their impact on business metrics
  • Design and Redesign GTM processes to fit within standard tooling and identify improvements and asses required customization 
  • Partner with team members and key stakeholders across the Go-to-Market organization to identify key projects that require support
  • Effectively translate business objectives into technical requirements with an automation mindset
  • Define project scope, goals, and deliverables that ensure adherence to business objectives, in collaboration with senior management
  • Effectively communicate project expectations and engage key stakeholders in a timely and clear manner
  • Plan for and mitigate risks that threaten timely project delivery and its business impact
  • Establish strong relationships with multiple stakeholders across departments
  • Plan, schedule, and track project timelines, milestones, and deliverables using appropriate tools
  • Lead process improvement initiatives to achieve operational excellence
  • Conduct project post-mortems to identify successful and unsuccessful project elements

Your Profile

  • Proven experience leading cross-functional projects, from scoping to monitoring & control
  • Ability to synthesize complex ideas and communicate them effectively, adjusting it to different technical and non-technical audiences
  • Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
  • Good knowledge of change management processes, to effectively drive change and adoption of new behaviors across the organization
  • Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
  • Experience with a high-growth and fast-paced company, ideally in the Software industry and SaaS.
  • Experience working closely with a Global Sales Organization and IT Delivery Organization. 
  • Experience working in an International Company. 
  • Great interpersonal skills to collaborate with different individuals across the organization.
  • Excellent written and verbal communication skills in English
  • Experience working with ERP and CRM systems specifically SFDC. 
  • Major plus if you have done a CPQ implementation.
  • Comfortable working in a fast-paced environment, yet with the calmness to complete most important tasks first
  • Flexible. As the role may require travel and global presence, the right candidate must be able to travel at least 10 – 30 days a year

Please note that the position is on-site at our headquarters in Brøndby and requires that you have a valid work visa.

Welcome to Milestone Systems
At Milestone you will experience a positive and welcoming environment with a global and diverse culture. We are more than 40 different nationalities in the Danish office alone and English is the corporate language.

We have our own gym with all the equipment you need, private health insurance and additional benefits like an amazing employee association setting up fun and exciting activities for all of us.

If you want to develop your professional competencies we offer individual development plans, where you and your manager agree on the right learning path for you. We believe in investing in our employees and providing them with opportunities for growth and development.

As our office is 5 minutes cycling from the nearest train station, we have bicycles that you can use.

We also have a flexible policy in terms of working from home.

Application and contact
Please apply using the” Apply” button. 
You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

We will be interviewing candidates on an ongoing basis, and we encourage you to submit your application as soon as possible.

We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.

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