Senior Manager Operations

Mob Entertainment is a startup multimedia studio that is best known for our hit indie horror game "Poppy Playtime".  This franchise is one of the hottest new properties in gaming, and our team is naturally expanding as our ambition expands.  To give a taste of our brand's popularity, more than 100 billion YouTube views of Poppy Playtime related content have occured since the game's launch 4 years ago. 

YOU WILL:

• Act as a strategic advisor to the leadership team, helping to shape and execute the studio’s strategic initiatives.
• Facilitate cross-departmental collaboration to ensure alignment with the studio's goals and objectives, while optimizing operational processes for increased efficiency.
• Foster and maintain strong stakeholder relationships by creating the mechanisms which enable effective decision-making and problem-solving across the studio.
• Develop comprehensive project plans that include timelines, resource management, and risk mitigation strategies, while facilitating communication across the organization.
• Manage, prioritize, and curate agendas and topics that require timely decision making and analysis. 
• Prepare and oversee the creation of presentations, reports, and documentation for internal and external stakeholders, ensuring clarity and precision.
• Manage strategic initiatives as directed by executive leadership, leveraging your insight and expertise to drive them to success.
• Develop and monitor key performance indicators (KPIs) for inventory operations and develop reporting and auditing processes
• Provides guidance to improve operations processes and onboard new technologies or partners
• Ensures all product deliverables are met based on the operations policies and procedures set
• Collaborate cross-functionally with relevant departments to meet a common understanding of deliverables and delivery schedules
• Collaborate with the finance team to implement and monitor financial controls, budget analysis, forecasts/projections, and overall reporting efficiency
• Use data analysis to optimize and improve operational strategies and processes
• Mentor team members and foster a culture of continuous improvement and customer service excellence

YOU NEED:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• A minimum of 5 years of experience in project management of production leadership, ideally within the game development or technology sector.
• Demonstrated experience in strategic operations or similar roles is advantageous.
• Strong grasp of game development processes and methodologies, with excellent organizational and leadership skills.
• Outstanding communication abilities and a knack for facilitating collaboration in a dynamic, fast-paced environment.
• Proactive problem-solving skills, with a keen attention to detail and the ability to manage multiple priorities effectively.

PLUS:

• PMP or equivalent project management certification.
• Familiarity with game development tools and software.
• Knowledge of agile and scrum methodologies.
• Passion for gaming and a solid understanding of industry trends.
• Proven track record of managing complex operations and leading teams to achieve business objectives
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization

OUR CORE VALUES:

• Storytelling
• Quality
• Obsession
• Creativity
• Subversion
• Collaboration
• Scrappiness

EMPLOYEE EXPECTATIONS:

• Kindness
• Result-Oriented
• Autonomy
• Efficiency
• Humility
• Be real.
• Be weird.

#LI-Remote

Mob Entertainment is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to info@mobentertainment.com